Published by Salt Group Apps on Oct 29, 2024

Report an issue with Watermark Photos & Videos.
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Why should I report an Issue with Watermark Photos & Videos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Salt Group Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Watermark Photos & Videos image 1 contact Watermark Photos & Videos image 2

Watermark Photos & Videos Customer Insights

1. What is in here is just a small fraction of what already comes in the stock photo editor functions of the most basic devices out there.Downloaded with the assumption I could create a usable watermark without having to purchase a subscription...well, I could have, sort of.

2. The only thing that bugss me is if you're text gets put in the bottom left I'm unable to select it because I will end up selecting the option to change the image size ratio...It is perfect for what it does.

3. I purchased credits before they moved to a subscription model and reached out via email, Facebook and contact form.

4. A watermark is transparent, can be oriented within the photo so as not to interfere with the subject and can include a copyright.

5. I liked the layout and ease of use to create a logo or put my name on a photo but its $40 yearly or $7.99 a month.

6. Additionally, the app doesn't state until it is installed that you must pay for credits to use the app once the initial 60 credits are spent.

7. It's a text over your photo app which is a standard feature on every device included in the camera.

8. Update - It's handy to have the sizes for Facebook, YouTube and the like build the n as crops but where are the rest? 1:1, 4:3 and 16:9 (plus the opposites) are not much of a choice there are several more crops that are common.

9. I switched phones and haven't been able to get my previously paid credits.

10. I loved the app until this issue and the new sub service.i used it Everytime i uploaded a photo.

11. Not griping that there's a fee to export a creation, but I'd have never downloaded in the first place had I known.

Steps to Troubleshoot & Fix Watermark Photos & Videos Issues

1. Fix Watermark Photos & Videos Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Watermark Photos & Videos: Restarting the app will resolve most errors.
  2. Update the Watermark Photos & Videos App. Here is how:
    1. On Android goto PlayStore » Search for "Watermark Photos & Videos" » Open Watermark Photos & Videos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Watermark Photos & Videos » click "UPDATE".
  3. Clear Watermark Photos & Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Watermark Photos & Videos servers.
    1. On Android, goto Settings » Apps » Select "Watermark Photos & Videos" » click Storage » click "Clear Cache".
  4. Check Watermark Photos & Videos app permissions. If any of these permissions required to use your device's features are disenabled, Watermark Photos & Videos might not work.
  5. Uninstall and reinstall Watermark Photos & Videos. If nothing else has worked, completely uninstall Watermark Photos & Videos then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Watermark Photos & Videos not working


2. Fix Watermark Photos & Videos Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Watermark Photos & Videos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Watermark Photos & Videos not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Watermark Photos & Videos may not be able to connect to the Internet when running in the background.

Reported Issues