Published by SmartWho

Report an issue with Smart File Manager.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Smart File Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SmartWho to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Smart File Manager image 1 contact Smart File Manager image 2

Smart File Manager Customer Insights

1. i did like you change the font size to view my directories better.1) Unable to sort by size 2) Does not list folder sizes (displaying sizes only for files, sucks like most).Very advanced and informative but caution is advised because you can easily root any device.good on next update fix search bar when I click on it keyboard does not show upIt closed times in the 10 minutes I down loaded and used.

2. SIX STARS !!! I wanted to mention I have tried close to 20 file mgr apps from the playstore and Smart File Manager not only does what it says, it says what it does, and does it flawlessly.

3. I can find the file I want because it shows the actual file system, not a bunch of libraries (groups such as "photos" or "docs") that tend to hide your precious creation if it just so happens to be a file in thw wrong place.

4. With Smart File Manager, you can find the file anywhere in your phone and move the files to where ever you want.

5. But if I use the factory file manager I can see my files.

6. This is the finest file manager app I have found in the playstore.

7. Did not let me edit txt or paste file in SD card.

8. I hated lack of shortcut to all pictures and all videos.Stating my SD card is empty but went around and got in.

9. UninstallingCan't move any files.

10. UninstallingI loved hability to increase font or make it bold.

11. I hated the small thumbnail size.

Steps to Troubleshoot & Fix Smart File Manager Issues

1. Fix Smart File Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart File Manager: Restarting the app will resolve most errors.
  2. Update the Smart File Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Smart File Manager" » Open Smart File Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart File Manager » click "UPDATE".
  3. Clear Smart File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart File Manager servers.
    1. On Android, goto Settings » Apps » Select "Smart File Manager" » click Storage » click "Clear Cache".
  4. Check Smart File Manager app permissions. If any of these permissions required to use your device's features are disenabled, Smart File Manager might not work.
  5. Uninstall and reinstall Smart File Manager. If nothing else has worked, completely uninstall Smart File Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart File Manager not working


2. Fix Smart File Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart File Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart File Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart File Manager may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • V-appstore

    — by Usha lholkar 2 years ago