Contact Just Customer Service

Why chat with our AI Just Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Just.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. If I ever need to file a claim, I pray the service is as easy as the price point and ability to use and renew the insurance contract monthly.I love Just, the rates are perfect for me.

2. I've got my own insurance in my name on that car.huge money saver and great very personalized customer service or just pick what you like on the app and no need to talk to anyone.

3. Not sure why these problems still persist.Haven't had to use it for anything and hope not to, but I am so glad I have FULL coverage that is accepted by my auto loan company for MUCH less than traditional lenders.

4. I remember looking on line and filing out a form, then suddenly I would get a million calls from hungry agents for the next year trying toCompletely scammy company to get you to sign on.

5. One solution might be to make a pop up that says "are you sure you want to stop trip?" It would add another button to turn it off, but it might also prevent this problem.

6. Note: If you suddenly put a lot of miles on, it gets expensive; and you must cover it immediately.I drive less than 80 miles per week, so with minimum coverage, my monthly bill regularly falls under $60.

7. The service does an excellent job of using odometer photo verification to prevent any mischarges.

8. Just one suggestion for the developers, when I am driving, if I touch my phone, sometimes it pushes the stop trip button on accident.

9. Perfect solution when you are working on a car.Excellent service idea but the app in its current form doesn't run very smoothly.

10. The staff are friendly and helpful, and the auto track feature can be turned off to reduce phone battery drain and reduce misreadings for riding as a passenger.

11. App freezes are common, which make it impossible to press START TRIP button which means you are technically uninsured until you get the app to work.

1. Fix Just Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Just: Restarting the app will resolve most errors.
2. Update the Just App. Here is how:
   1. On Android goto PlayStore » Search for "Just" » Open Just: Affordable Car Insurance » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Just » click "UPDATE".
3. Clear Just: Affordable Car Insurance app cache: Clearing cached data will force your app to retrieve the latest data directly from Just servers.
   1. On Android, goto Settings » Apps » Select "Just: Affordable Car Insurance" » click Storage » click "Clear Cache".
4. Check Just app permissions. If any of these permissions required to use your device's features are disenabled, Just might not work.
5. Uninstall and reinstall Just. If nothing else has worked, completely uninstall Just then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Just not working

2. Fix Just Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Just be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Just not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Just may not be able to connect to the Internet when running in the background.