Published by Semireg Industries on Feb 8, 2024

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Why should I report an Issue with SMART Service Tool?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Semireg Industries to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SMART Service Tool

1. The Parker Sporlan SMART Service Tool, along with unique Bluetooth Low Energy sensors, allows quick pressure to temperature conversion and automatic calculation of superheat and subcooling by utilizing essential refrigerant data in the app.

2. Founded in 1918, Parker Hannifin Corporation is the world’s leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets.

3. From the 1947 launch of the Catch-All®, the world’s first molded core filter-drier, to today’s intricate electronic valve and controller packages, for over 80 years Sporlan has set the industry standard for the development and manufacture of leading edge HVACR components.

4. Contractors and technicians will enjoy the user friendly design and precise calculations (based on National Institute of Standards and Technology (NIST) Refrigerant Properties). * More than 65 refrigerants (pure and mixtures) are available.

5. The Bluetooth Low Energy sensors are offered for sale from Sporlan Division of Parker Hannifin.

6. Semireg Industries, LLC develops award-winning software applications that integrate with hardware using Bluetooth Low Energy, WiFi and USB.

7. Applications developed by Semireg enable users to understand complex systems with intuitive control of sensors and data visualizations.

SMART Service Tool Customer Insights

1. Just isn't ready for primetime.Just got handed this tool today and asked to test it out for our company to see if we're going to purchase for our techs not to bad need to add more sensors and gear this app more towards refrigeration but over all liked itI just bought the gauge set, sometimes it fails to find the sensors, its an app problem because if I go to my Bluetooth settings I find them all but the app won't find them or sometimes only finds 1 but not the other.

2. I had to turn GPS on in order for the device to connect the first time.Needs ability to make charge adjustments works as advertisedJust too unreliable.

3. uninstalled app now all sensors work but they do not show up in offset option neither the temperature or the pressure is able to be offset currently for galaxy 9s.

4. Please fix and will give 5 starsCouldn't get the sensors to connect to Samsung 21 ultra.I like it but it would be nice to be able to make a report that you can save as a PDF and send to customer.

5. I believe there is a bug in the software when pairing device the first time and you allow location services make sure location services is activated.

6. Kinda like what testo Gage dose.Nice tool could use a updateWorked for a little while but can't stay connected to any.

7. It works on other phones but not my verizon android LG G3This app does work.

8. Tried on multiple devices and just never get reliable repeatable connections.

9. Love the idea.

Steps to Troubleshoot & Fix SMART Service Tool Issues

1. Fix SMART Service Tool Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SMART Service Tool: Restarting the app will resolve most errors.
  2. Update the SMART Service Tool App. Here is how:
    1. On Android goto PlayStore » Search for "SMART Service Tool" » Open SMART Service Tool » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SMART Service Tool » click "UPDATE".
  3. Clear SMART Service Tool app cache: Clearing cached data will force your app to retrieve the latest data directly from SMART Service Tool servers.
    1. On Android, goto Settings » Apps » Select "SMART Service Tool" » click Storage » click "Clear Cache".
  4. Check SMART Service Tool app permissions. If any of these permissions required to use your device's features are disenabled, SMART Service Tool might not work.
  5. Uninstall and reinstall SMART Service Tool. If nothing else has worked, completely uninstall SMART Service Tool then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SMART Service Tool not working


2. Fix SMART Service Tool Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SMART Service Tool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SMART Service Tool not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SMART Service Tool may not be able to connect to the Internet when running in the background.

Reported Issues