Published by Devsoft Group Kft.

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Why should I report an Issue with RusVPN – fast and secure VPN service for Android?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Devsoft Group Kft. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

RusVPN Customer Insights

1. By the way, this programme has a premium subscription; I purchased it, and everything has improved; the connection speed to different countries has increased significantly, even by double! In overall, I would suggest this software to everyone.really liked this app! It connects very quickly, does not crash , does not lag.

2. By the way, there is a paid subscription in this app, I bought it, everything has become better with it, the connection speed to different regions has become much faster, even 2 times more! In general, I recommend this application to everyone!I recently started using these applications.

3. Stable connection speed distinguishes this application from other analogs.

4. The good news is that the application is free! Huge selectioI have been looking for an excellent application for a long time for myself, which was convenient in the process of work.

5. Countries for connection always allow access to any portals and sites and do not drop connections like other analogs.

6. I'll bet five plus.This software was fantastic! It establishes a connection quickly, does not crash, and does not lag.

7. User interaction is minimal: the connect / disconnect button and the function of selecting the intermediary country.

8. User interaction is minimal: the connect / disconnect button and the function of selecting the intermediary country.

9. The application itself has a well-thought-out and intuitive interface, many different countries to choose from, no sudden loss or disconnection.

10. You can connect after three to four seconds, after which it will be stable for an Very useful and necessary for those who want to maintain their anonymity on the network.

11. You can connect after three to four seconds, after which it will be stable for an unlimited period of time.The app is one of the best products on offer in the store.

Steps to Troubleshoot & Fix RusVPN Issues

1. Fix RusVPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RusVPN: Restarting the app will resolve most errors.
  2. Update the RusVPN App. Here is how:
    1. On Android goto PlayStore » Search for "RusVPN" » Open RusVPN – fast and secure VPN service for Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RusVPN » click "UPDATE".
  3. Clear RusVPN – fast and secure VPN service for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from RusVPN servers.
    1. On Android, goto Settings » Apps » Select "RusVPN – fast and secure VPN service for Android" » click Storage » click "Clear Cache".
  4. Check RusVPN app permissions. If any of these permissions required to use your device's features are disenabled, RusVPN might not work.
  5. Uninstall and reinstall RusVPN. If nothing else has worked, completely uninstall RusVPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RusVPN not working


2. Fix RusVPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RusVPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RusVPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RusVPN may not be able to connect to the Internet when running in the background.

Reported Issues