Published by Screenple

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Why should I report an Issue with Screenple Screenshots and Scre?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Screenple to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Screenple Screenshots and Scre Customer Insights

1. Good news for my overloaded phone!Amazing app, works in chat programs even like Discord which confuse normal longshot apps because of the "displaying older messages" notification at the bottom as long as you always start the next screen shot one above the message that got cut off.

2. So far i like it but what i am really looking for is a draggable cropping screenshot where i can get the portion of the screen I want without going through extra steps or saving multiple shots every time.

3. Crop, add text, color, etc... Very nice tool ⭐ ⭐ ⭐ ⭐ ⭐lts position in the screen is where sometimes I'm scrolling Instagram pictures from right, without I want to use it, it starts to capturing.

4. You can even search screen shots by the text in them automatically and organize them! I was using a combination of two apps before this to achieve the same result and this app does both things but has better stitching and faster ocr.

5. secondly, it would much be appreciated if you add exclusion for status bar and navigation tool bar whenever taking screenshots.So let's summarize the progress the developers have made since the 1st time I installed this app: 1.

6. It still overwrites the settings over time (for example, if I turn off the option to take screenshots with the power button, it'll turn on again after some time) Bravo.It's ok..for longscreenshots.

7. I wish they could fix the video screen capture.Just installed and tried out a few different things.

8. 5/5As soon as I went through the initial startup, it began to move my screenshots, changing their names to random noise and resetting their creation time.

9. I am despairing of having a simple screenshot app like the standard one on my old Motorola z3play.i just had to press the power button and screenshot came up as an option.

10. first, when I tried to make a screenshot using this app and crop it immediately after, I notice that the one I cropped didn't save in my gallery.

11. Screenple makes you go back and forth to the notification panel for every additional page you want added to the long screenshot.

Steps to Troubleshoot & Fix Screenple Screenshots and Scre Issues

1. Fix Screenple Screenshots and Scre Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Screenple Screenshots and Scre: Restarting the app will resolve most errors.
  2. Update the Screenple Screenshots and Scre App. Here is how:
    1. On Android goto PlayStore » Search for "Screenple Screenshots and Scre" » Open Screenple Screenshots and Scre » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screenple Screenshots and Scre » click "UPDATE".
  3. Clear Screenple Screenshots and Scre app cache: Clearing cached data will force your app to retrieve the latest data directly from Screenple Screenshots and Scre servers.
    1. On Android, goto Settings » Apps » Select "Screenple Screenshots and Scre" » click Storage » click "Clear Cache".
  4. Check Screenple Screenshots and Scre app permissions. If any of these permissions required to use your device's features are disenabled, Screenple Screenshots and Scre might not work.
  5. Uninstall and reinstall Screenple Screenshots and Scre. If nothing else has worked, completely uninstall Screenple Screenshots and Scre then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Screenple Screenshots and Scre not working


2. Fix Screenple Screenshots and Scre Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Screenple Screenshots and Scre be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Screenple Screenshots and Scre not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Screenple Screenshots and Scre may not be able to connect to the Internet when running in the background.

Reported Issues