Contact Royal Air Maroc Customer Service

Why should I report an Issue with Royal Air Maroc?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of La Compagnie Nationale Royal Air Maroc S.A. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've waiting to get a reimbursement for almost 2 years, I opened several cases on their website, called their call center dozens of time and even went to their agencies several times...The worst of the worst!If I can give zero star, I will, I have been promised after my voucher expires, a refund for a two tickets I bought for my brothers for more than two years now, I have wasted a lot of money calling there customer care number and always different stories, when I sent them an email they will only reply after I call the customer care, they ask for my bank details and up still now they never reply or refund me.

2. I'll advice anybody not to risk using this app for any future booking.More than bad experience actually it is a disaster.We had a reservation and took the rapide test but they refused to let us get on plane as this is not the needed test but they did not cooperate in any way to change the reservation .Very rude staff not a bit educated and leaks communication skills should be changed if the company wants to keep a good image.

3. But thanks to covid-19 I had to take royal air maroc for the first time to visit my family in Morocco and it was a disaster!!! They didn't let me board the plane because they couldn't find my name in their computer and didn't try to help me find out why after showing my receipt of purchase.

4. It is such a waste of time.The worst travel experience! Been traveling for 33 years with companies from all over the world with no problem.

5. Customer's services take like 10 hours to answer your phone.Absolute garbage experience dealing with this airline.

6. So frustrating 😫 😑.WORST CUSTOMER EXPERIENCE EVER.

7. Every phone call to the call center takes hours to get through just to be told to keep waiting.

8. Bad experience and the worst customer service.

9. The money was taken from my account but I didn't receive a ticket and it shows the reservationas cancelled even though it was paid.

10. Arrived at the airport ready for our flight just to find out that for no reason we have been kicked out and have no more seat.

11. Promised me a refund after canceling my flight and refusing to return my money.

1. Fix Royal Air Maroc Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Royal Air Maroc: Restarting the app will resolve most errors.
2. Update the Royal Air Maroc App. Here is how:
   1. On Android goto PlayStore » Search for "Royal Air Maroc" » Open Royal Air Maroc » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Royal Air Maroc » click "UPDATE".
3. Clear Royal Air Maroc app cache: Clearing cached data will force your app to retrieve the latest data directly from Royal Air Maroc servers.
   1. On Android, goto Settings » Apps » Select "Royal Air Maroc" » click Storage » click "Clear Cache".
4. Check Royal Air Maroc app permissions. If any of these permissions required to use your device's features are disenabled, Royal Air Maroc might not work.
5. Uninstall and reinstall Royal Air Maroc. If nothing else has worked, completely uninstall Royal Air Maroc then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Royal Air Maroc not working

2. Fix Royal Air Maroc Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Royal Air Maroc be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Royal Air Maroc not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Royal Air Maroc may not be able to connect to the Internet when running in the background.