Published by Royal Caribbean Cruises Ltd. on Feb 21, 2024

Report an issue with MyRCL • Royal Caribbean Cruise.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with MyRCL • Royal Caribbean Cruise?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Royal Caribbean Cruises Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MyRCL • Royal Caribbean Cruise image 1 contact MyRCL • Royal Caribbean Cruise image 2

About MyRCL • Royal Caribbean Cruise

1. Learn more about working at Royal Caribbean Cruises Ltd, shipboard life, search for job opportunities, apply for jobs, track application status, view documentation requirements, receive travel notifications, and click-to-chat with RCL support representative.

MyRCL • Royal Caribbean Cruise Customer Insights

1. Allow third party app then proceed with the installation.good idea, but lately it does not work, always saying "something wrong, please try again later".

2. I got mine working on my Android 13 with MyRCL version 1.10.1. Don't forget to turn the auto update in your playstore settings first.

3. Used to work fine, but the update makes it unable to open now.

4. The information provided on the login screen is outdated by several months.Unable to log inEasy and convenient to use plus we can get in touch with the authorities anytime soon.

5. Please fix whatever you have to fix.Disappointed. This app has been useless for 2 months now, and I couldn't access anything after logging in as it crashes if i press anything.For the past couple of months the app is not working.

6. And i also wish that the LOG and flight details are shown much earlier, it doesn't need to wait for 7 days before departure or 3 days.

7. I tried it on same unit of phone,doesnt work too.

8. Especially when it comes to using password on both devicesUsed to work fine.

9. Also, the chat feature does not save the history, so you need to start a new conversation, if accidentaly closed.

10. Because the update of documents here is different from the ctract online.

11. I tried it also on other phone unit,it works.

Steps to Troubleshoot & Fix MyRCL • Royal Caribbean Cruise Issues

1. Fix MyRCL • Royal Caribbean Cruise Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyRCL • Royal Caribbean Cruise: Restarting the app will resolve most errors.
  2. Update the MyRCL • Royal Caribbean Cruise App. Here is how:
    1. On Android goto PlayStore » Search for "MyRCL • Royal Caribbean Cruise" » Open MyRCL • Royal Caribbean Cruise » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyRCL • Royal Caribbean Cruise » click "UPDATE".
  3. Clear MyRCL • Royal Caribbean Cruise app cache: Clearing cached data will force your app to retrieve the latest data directly from MyRCL • Royal Caribbean Cruise servers.
    1. On Android, goto Settings » Apps » Select "MyRCL • Royal Caribbean Cruise" » click Storage » click "Clear Cache".
  4. Check MyRCL • Royal Caribbean Cruise app permissions. If any of these permissions required to use your device's features are disenabled, MyRCL • Royal Caribbean Cruise might not work.
  5. Uninstall and reinstall MyRCL • Royal Caribbean Cruise. If nothing else has worked, completely uninstall MyRCL • Royal Caribbean Cruise then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyRCL • Royal Caribbean Cruise not working


2. Fix MyRCL • Royal Caribbean Cruise Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyRCL • Royal Caribbean Cruise be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyRCL • Royal Caribbean Cruise not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyRCL • Royal Caribbean Cruise may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would love to delete my ctrac account due to errors I made when I was submitting my application

    — by Nokhutula 2 weeks ago

  • Hello, I would like to delete my rccl ctrac account as soon as possible. Thanks,

    — by Roberto 2 months ago

  • My c I'd 305570. I have a complaint Royal Caribbean Manning India Pvt. Because they are not inform me, I lost my job.

    — by Lathif Uddin malita 9 months ago

  • delete my ctrac account

    — by yherslie alcaraz 1 year ago

  • Remove phone number and email address please. I am getting 10 calls a day

    — by Sierra Cunningham 1 year ago

  • Please,
    I asking again to you deleted my account and any information about me that you have in system.
    I am not since 2020 in company or I will suit you for holding my information
    Katarina Lovcevic 474758

    — by Katarina Lovcevic 1 year ago

  • already have account with the other email address.

    — by Metta 1 year ago

  • please help to delete my account because someone using my account . ASAP

    — by rajesh adhikari 1 year ago

  • I would like to delete this account because my recruiter suggested to make a new one, he cannot find this account in the system. Thank you

    — by Ritesh Kumar Verma 1 year ago

  • My agent will create other one from his company in my country

    — by gooriah 1 year ago

  • deleting my account

    — by HONEY LYNNE 1 year ago

  • i want to delete my account because someone is using and i cant retrieve anymoee

    — by HONEY LYNNE 1 year ago

  • I am unable to upload my medical certificate so I was told to delete and make a new account

    — by Sheril Wilson 1 year ago

  • I cannot view my room reservation due to the wrong details upon signing in and please delete my account so I can sign in with the correct data.

    — by Lyra Baranda 1 year ago

  • Please delete account

    — by Erica Mae Rufno Lina 1 year ago

  • can you please delete my account

    — by Sean Takudzwa Lankeni 1 year ago

  • Account deletion request

    — by Andrew Munyaradzi Makore 2 years ago

  • I would like to delete this account because my recruiter suggested to make a new one, he cannot find this account in the system. Thank you

    — by Rajavel Sathiyaseelan 2 years ago

  • i want to delete my account

    — by latif firat 2 years ago

  • Hi Team,

    Please help to delete my RCCL account

    Thank you

    — by Fatur Rachim kamarullah 2 years ago

  • i need to delete my ctrac account

    — by fahmi akbari 2 years ago

  • I would like to delete this account because my recruiter suggested to make a new one, he cannot find this account in the system. Thank you

    — by Donna Ella 2 years ago

  • I would like to have my RCL account under the email address of tyrishaconny1@redacted deleted as I no longer want to have or use this account.

    — by Tyrisha Conny 2 years ago

  • Need to delete my account please

    — by Mohamed Abdrabo 2 years ago

  • I asking for delete my C-trac thank you

    — by Kadek agus budayasa 2 years ago

  • I want to delete my C-trac for this time

    — by Made Teo Tedi Pratama 2 years ago

  • I need to erase My c-trac thank you

    — by Made Teo Tedi Pratama 2 years ago

  • Please i need to delete my C-trac, because i don't need this system for this moment, thank you

    — by I Putu Sedana Putra 2 years ago

  • I am requesting to delete my account named Erlan John Fisco. Thank you

    — by Erlan John Fisco 2 years ago

  • Thank you

    — by Kadek agus budayasa 2 years ago

  • Hi sir/ma'am I need your iam new in ctrac profile I dont how to apply in curise line you check my account first in ctrac I am applying to much department . I dont have idia but i need job for curise line iam give my first interview in gelley stewarding in your company this is my first interview in my career on curise line . I have big mistake . please dont black listed me give more chance to improve . and iam improve my ctrac account . please give me chance i am not fraud please .. Iam interested to work with you in gelley department as par my experience match and iwant talk to hr

    — by Naveen Kumar 2 years ago

  • please delete my profile

    — by marijana 2 years ago

  • account deletion

    — by jenny chan 2 years ago

  • Plz removed my email id this side because not working my email id

    — by Manish singh samant 2 years ago

  • Yes

    — by I Gede radika putra 2 years ago

  • I want to delete my account in MyRCL with email address of olay24.ld@redacted

    Under the law of GDPR

    — by LAWRENCE DELA CRUZ DIONISIO 2 years ago

  • Account deletion request because I already have a new account.

    — by Regina Chrystelle Gapasin 2 years ago

  • Am requesting to delete my Rccl ctrac account

    — by Charles Gikonyo 2 years ago

  • My information is has some errors also

    — by Darison Joseph 2 years ago

  • I want to delete my account because I don't know how to apply properly

    — by Darison Joseph 2 years ago

  • account deleting request

    — by Judi Budiarto 3 years ago