Contact Tigerair Australia Customer Service

Why should I report an Issue with Tigerair Australia?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tigerair Australia to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Extremely poor customer service by tigerair, this is 2018, soon to be 2019, not 2010!!! We're almost in the 3rd decade of the 21st century, when is tigerair going to raise it's standards to the minimum acceptable standards of the 21st century?Liked the inflight feature..my son enjoyed movies...what I see an issue is no login management..my suggestion to tigerair bring login feature so that it would be easy to manage and rebook as it seems there are lots of steps to book and check-in a flight...Pity flights are continually cancelled or delayed.

2. It's not a 20 minute flight!POLi Payment is not available through the app!?!? This means that you have no choice but to use a payment option that charges a fee, as POLi is the one payment option that doesn't charge a fee, but it is unavailable when booking through this app.

3. On our previous flight after checking in online, having boarding passes in the app, at the airport we couldn't use them as the app said check in had closed and so we had to go to the desk anyway.

4. I attempted to find my booking using first name, surname and flight booking reference but the app couldn't find the booking.

5. Constantly loses my bookings after adding them, today on our way to the airport after checking in online and having boarding passes in the app, all Info lost again.

6. I was trying to report that the flight durations are wrong for flights that cross timezones, like Sydney to Gold Coast.

7. Couldnt find which terminal we were departing from, re add flights to app or retrieve e boarding passes.

8. Has no login facility so you need to enter flight details once booked.

9. Also the A320 must be the oldest that are still flying.Everything is working great, very easy to use, from booking to checking in.

10. The app update in January 2019 that introduced capcha cleared my booked flights, my history and no new flights are visible either.

11. They have disabled paste so you need to manually type in booking reference.

1. Fix Tigerair Australia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tigerair Australia: Restarting the app will resolve most errors.
2. Update the Tigerair Australia App. Here is how:
   1. On Android goto PlayStore » Search for "Tigerair Australia" » Open Tigerair Australia » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tigerair Australia » click "UPDATE".
3. Clear Tigerair Australia app cache: Clearing cached data will force your app to retrieve the latest data directly from Tigerair Australia servers.
   1. On Android, goto Settings » Apps » Select "Tigerair Australia" » click Storage » click "Clear Cache".
4. Check Tigerair Australia app permissions. If any of these permissions required to use your device's features are disenabled, Tigerair Australia might not work.
5. Uninstall and reinstall Tigerair Australia. If nothing else has worked, completely uninstall Tigerair Australia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tigerair Australia not working

2. Fix Tigerair Australia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tigerair Australia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tigerair Australia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tigerair Australia may not be able to connect to the Internet when running in the background.