Contact Royal Jordanian Airlines Customer Service

Why should I report an Issue with Royal Jordanian Airlines?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Royal Jordanian Airlines to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Royal Jordanian's travel app is just what you need. being a member of One world alliance , we got all your trips covered. designed to make your travelling experience more convenient from East to West , our application will always be with you on the go, with extensive travelling features only a simple touch away.

2. Review and modify your current active booking, pay or issue your on-hold booking and benefit from many additional services, including options to select your seat and meal, request for special services and upgrade to Crown Class or even GoCrown by bidding for your next upgrade.

3. Royal Jordanian wants what’s convenient for you, this app has been designed for you to save time at the airport by checking in online, selecting your seat on the spot and getting your e-boarding pass through email.

4. You can now enjoy a user-friendly booking journey with the ability to book and buy one-way or return tickets with numerous payment options.

5. Plan for your next trip and search for RJ flights through our flight schedule, available for both round-trip and one-way flights.

6. Booking your flights has never been easier.

7. You can also track RJ flights through our flight status feature.

8. Ever wondered what it's like to have a companion, in the form of an app?

9. If you are a frequent flyer member, you can the option of accessing your Royal Club account on the go, or become a member for free!

1. Not impressedit is really obvious that who develop the mobile applicatio has no clue about user experience, its the worst I ever experience In my life slow you have to enter the details every time although it ask you would you like to save the information for next time and it doesn't do that not user friendly for picking the country from drop down list no development at all since 3 yrs pathetic app 🙄 I don't recommendRoyal Jordan 🇯🇴 is very bad flight I don't recommend any one to use it , flight is bad , service is very bad , they are not friendly.Kindly, I can't express how disappointed I'm after losing my flight.

2. Similar failure fails for basic tasks such as information about international connections upon arrival or on flight amenities.One of the worst travel experiences ever, the luggage found damaged and the claim report was done then no respond from your side, ignoring for the calls and emails, it's been a month since that !!!Thank you for everything.

3. Truly manage your booking, that's a different story.As a software product manager with experience in mobile apps, I find this app has not been built with "Jobs-to-be-done" in mind.

4. Simple example, trying to find out how to view seat selections and change my seat has been difficult! This is coming from a person that travels a lot with Gold status at both Delta and AA.

5. You'll need to get to the airport 4 hours early to queue up & have the flight manually checked in with paper boarding passes.

6. I arrived before three hours and waited a long queue outside the airport after I was waiting an other queue front of the registration office.

7. Generally very disappointed, even tried online same issue although get emails confirming booking trying to sell more flights.

8. For example, check-in, doesn't work for a business class flight from/to JFK-AMM-RUH.

9. Cas-36415-Q1Z8V3Slow, must put personal information every time, credit card info entered twice, not friendly.

10. He was discussing the case with an other passenger so I tried to talk to him he replied that he sweared to close the registration and he will accept no reasons.

11. Keep the good work! 👍Not as user friendly as Delta or AA.

1. Fix Royal Jordanian Airlines Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Royal Jordanian Airlines: Restarting the app will resolve most errors.
2. Update the Royal Jordanian Airlines App. Here is how:
   1. On Android goto PlayStore » Search for "Royal Jordanian Airlines" » Open Royal Jordanian Airlines » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Royal Jordanian Airlines » click "UPDATE".
3. Clear Royal Jordanian Airlines app cache: Clearing cached data will force your app to retrieve the latest data directly from Royal Jordanian Airlines servers.
   1. On Android, goto Settings » Apps » Select "Royal Jordanian Airlines" » click Storage » click "Clear Cache".
4. Check Royal Jordanian Airlines app permissions. If any of these permissions required to use your device's features are disenabled, Royal Jordanian Airlines might not work.
5. Uninstall and reinstall Royal Jordanian Airlines. If nothing else has worked, completely uninstall Royal Jordanian Airlines then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Royal Jordanian Airlines not working

2. Fix Royal Jordanian Airlines Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Royal Jordanian Airlines be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Royal Jordanian Airlines not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Royal Jordanian Airlines may not be able to connect to the Internet when running in the background.