Published by ROQAPPS Software GmbH on Oct 14, 2024

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Why should I report an Issue with My Currency Converter & Rates?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ROQAPPS Software GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Currency Converter & Rates Customer Insights

1. I can swap /re-order any currency up & down according to what I want also it's has graph for each currency showing various stages of currency falls & increment, the keyboard opens on screen conner giving space for me to watch other currencies Good AppEasy to both understand & use.

2. Keep up the good work! Would recommend others to use thisGood app... Accurate and fast but can't rearrange converted currenciesDark mode missing... Can it be added to both app and widgetToo few currencies in total (about 10)! Add more and make the widget support up to 8-10 currencies and i will give you 5 stars.

3. Took downloading a few apps to find it.It's one of the best currency converter I came across, the way the App been developed make easier to allocate alot of currencies bellow the custom allocated base currency pair.

4. The information is up-to-date about the exchange rates as I was comparing it to my other currency app to check on accuracy.

5. I wanted a small currency converter widget to allow me to do quick math while shopping internationally.

6. I travel widely and this is an invaluable tool for checking prices in hotels, bars and shops as well as when doing my expensesIt doesn't take in to affect if you are sending money the cost is always different then the app gives you.

7. UI is clean & simple & upon testing rates it appears very accurate & up-to-date!Excellent.

8. Until then i give you 1 for the good start and 1 to inspire you to move in the right direction! For example add HUF, TRY, MKD, RSD, BGN, CZK, SEK, NOK, XAU among others!Exactly what I was looking for.

9. This is perfect for me, I do global budgets, this app is so simple to use, I don't need it to do any more than it does already.

10. Would definitely recommend.UI is very easy to understand, clean and slick.

11. Ads can be irritating sometimes but mostly they not an issue, benefits far outweigh inconvenience.

Steps to Troubleshoot & Fix My Currency Converter & Rates Issues

1. Fix My Currency Converter & Rates Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Currency Converter & Rates: Restarting the app will resolve most errors.
  2. Update the My Currency Converter & Rates App. Here is how:
    1. On Android goto PlayStore » Search for "My Currency Converter & Rates" » Open My Currency Converter & Rates » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Currency Converter & Rates » click "UPDATE".
  3. Clear My Currency Converter & Rates app cache: Clearing cached data will force your app to retrieve the latest data directly from My Currency Converter & Rates servers.
    1. On Android, goto Settings » Apps » Select "My Currency Converter & Rates" » click Storage » click "Clear Cache".
  4. Check My Currency Converter & Rates app permissions. If any of these permissions required to use your device's features are disenabled, My Currency Converter & Rates might not work.
  5. Uninstall and reinstall My Currency Converter & Rates. If nothing else has worked, completely uninstall My Currency Converter & Rates then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Currency Converter & Rates not working


2. Fix My Currency Converter & Rates Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Currency Converter & Rates be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Currency Converter & Rates not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Currency Converter & Rates may not be able to connect to the Internet when running in the background.

Reported Issues