Published by Rue La La, Inc. on Nov 4, 2024

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Why should I report an Issue with Rue La La - Shop Fashion?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rue La La, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Rue La La - Shop Fashion

1. Score beautiful colors and shop trending luxe marketplace brands like Louis Vuitton, Burberry, Tory Burch, and Valentino. + Men: Trending shoes, dress shirts, dress pants, sport coats, colorful swimwear, and more for your closet.

2. Trending luxe marketplace brands include Brooks Brothers, Cole Haan, and many more. + Kids: Shoes, shirts, pants, dresses, skirts, swimwear, and more for their closet. + Accessories: Trending jewelry, watches, luggage, socks, gadgets, and more must-haves.

3. With exclusive sales, delivery alerts, order tracking, and Boutique reminders, you’ll never miss a stylish beat. + Exclusive sales: Get special access to app-only sales. (Make sure you have push notifications enabled to stay up to date. + Shipping perks: Get 30 days of unlimited shipping after you make your first purchase. + Delivery alerts: Track all of your orders and get real-time notifications when they arrive. + Easy checkout: Check out in just one tap.

4. Sort them to shop by best sellers or price. + Syncing across devices: Add a product to your bag on one device and your cart stays with you on all of your other devices. + Social sharing: Show your friends those sought-after heels you just bought via Pinterest, Facebook, Twitter, email, or SMS.

5. They’ll thank you for it. + Women: Trending shoes, boots, dresses, skirts, swimwear, maternity, and more for your closet.

6. Also, add new credit cards with our easy-to-use credit card scanning functionality. + Shop by category: Filter sales to shop by brand, color, and size.

7. Shopping your faves just got faster and easier. Not a Rue La La Member? No problem.

8. It’s free and you can join quickly right from our award-winning app.

9. Trending luxe marketplace brands include PANDORA Jewelry, Ray-Ban, and many more. + Home: Furniture, luxe bedding, bath musts, sheets and towels, kitchenware, cooking essentials, and more trending décor. + Travel: Trending, super luxe vacation destinations and packages for a steal. Email mobilehelp@cs. ruelala. com or contact a Rue La La Concierge at ruelala. com/help and we’ll be happy to help make your experience better.

Rue La La Customer Insights

1. I find fantastic deals, the notifications aren't overboard and it's super easy to navigate! I do wish you could view the page of an item by clicking on it after you purchase it, but that's about the only complaint I can come up with.

2. However, its really easy to use and their concierge staff are always willing to help when a mistake is made - just make sure to CALL right away if you have an oops with placing an order or a wrong address.

3. Checking out is easy.Good selection and great prices on clothing and household items.

4. It's so hard to buy it and returning the item.Pictures are clear, easy to navigate plus you see how much savings you made.

5. I'm not sure how many MAU there are, but having less notifications would improve the UX.Me and my wife bought a watch and they both not running one battery is dead and automatic watch supposed to be is broken.

6. It's my pleasure.Great Shopping App! I used the app for a few weeks now, and definitely love the UI and the selected variety of products.

7. (Just remember you can search for things! You don't have to only shop in their sale boutiques, though that's where the best deals are in my 7mos experience.)I have ordered many times from this site and I've never had a problem.

8. They can do it by email but for something like that which can be time sensitive phone calls always serve me better! Their free shipping is triggered AFTER you pay shipping for your first orderExcellent and expedient service.

9. It's easy to remove items too.

10. However for the most part thing's have been suitable for my shopping for experiences.

11. Will give it a 5*, but after opening the App I was expecting swiping fragments instead of clicking the Text View on top of each fragment.

Steps to Troubleshoot & Fix Rue La La Issues

1. Fix Rue La La Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rue La La: Restarting the app will resolve most errors.
  2. Update the Rue La La App. Here is how:
    1. On Android goto PlayStore » Search for "Rue La La" » Open Rue La La - Shop Fashion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rue La La » click "UPDATE".
  3. Clear Rue La La - Shop Fashion app cache: Clearing cached data will force your app to retrieve the latest data directly from Rue La La servers.
    1. On Android, goto Settings » Apps » Select "Rue La La - Shop Fashion" » click Storage » click "Clear Cache".
  4. Check Rue La La app permissions. If any of these permissions required to use your device's features are disenabled, Rue La La might not work.
  5. Uninstall and reinstall Rue La La. If nothing else has worked, completely uninstall Rue La La then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rue La La not working


2. Fix Rue La La Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rue La La be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rue La La not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rue La La may not be able to connect to the Internet when running in the background.

Reported Issues