Published by Resonance Lab

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Why should I report an Issue with Arc File Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Resonance Lab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Arc File Manager Customer Insights

1. #1 File manager ever!I'm actually very impressed with this app and I test a lot of file managers but this ark file manager is very unique.I suggest everybody try this app out it hasn't it a different ability to show your files and all your folders and the associated apps with it not quite like all the other apps it's very good app it's reliable and it can open up different file types are at least show you the source of the file where you need to get your information great job thanks uark managerAlthough it can be somewhat of a task to get through a larger list of files, the app offers just as much file usage as a laptop, and the menu is easy to get used to, albeit a little daunting to begin with.So far loving it.

2. The ads would pop up when I was doing other things.Instantly extracted files that most other apps wouldn't...along with the arc file storage manager very competent and reliable ....works with most file typesEasy to use.

3. Thanks.Bz2 file compression doesnt work When you comperss it to bz2 it forgets the original file extension leaving u with a file that cant be opened renaming it to its original file extension fixes this problem but its very irritating please fix other than that i think theres a little too many ads and the ui is pretty badI don't mind ads, but I didn't like that they kept popping up randomly when the app wasn't in use.

4. I had been using Root Browser for years, which is another file manager, but I stumbled upon this one which I find far better.

5. Other than that, amazing file manager.This is the best file manager.

6. I have used this for 3 years now and it is my go-to file manager on my crappy RCA tablet.

7. This is the best Android file manager on the Play Store.

8. As a small suggestion, maybe try adding the ability to extract multiple files at once.

9. I get to Extract files, Rename Files, Add Folders, etc.

10. It shows us hidden files (Useful) and track all our savings into the app.

11. The other one is buggy and lags most of the time which is a major drawback for me.

Steps to Troubleshoot & Fix Arc File Manager Issues

1. Fix Arc File Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Arc File Manager: Restarting the app will resolve most errors.
  2. Update the Arc File Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Arc File Manager" » Open Arc File Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Arc File Manager » click "UPDATE".
  3. Clear Arc File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Arc File Manager servers.
    1. On Android, goto Settings » Apps » Select "Arc File Manager" » click Storage » click "Clear Cache".
  4. Check Arc File Manager app permissions. If any of these permissions required to use your device's features are disenabled, Arc File Manager might not work.
  5. Uninstall and reinstall Arc File Manager. If nothing else has worked, completely uninstall Arc File Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Arc File Manager not working


2. Fix Arc File Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Arc File Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Arc File Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Arc File Manager may not be able to connect to the Internet when running in the background.

Reported Issues

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