Published by idealista on Jul 30, 2024

Report an issue with Rentalia.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Rentalia: holiday rentals?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of idealista to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Rentalia: holiday rentals image 1 contact Rentalia: holiday rentals image 2

About Rentalia: holiday rentals

1. Discover designer flats in the city, spectacular villas and houses, beachside apartments, charming country cottages and bungalows to go mad about. Choose to feel at home!

2. Download free of charge the Rentalia app, your perfect ally for finding the accommodation you need for your holidays wherever you are.

3. Designed to make your accommodation search as easy as possible.

4. Thousands of places look forward to welcoming you.

5. Rentalia is the benchmark website for holiday rentals in Southern Europe and it belongs to the idealista group. - Find apartments close to you. - Consult other traveller’s experiences and opinions.

Rentalia Customer Insights

1. Easy to find a home from home in a matter of minutes without any hassles.

2. I only wish that single people were also accommodated.

Steps to Troubleshoot & Fix Rentalia Issues

1. Fix Rentalia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rentalia: Restarting the app will resolve most errors.
  2. Update the Rentalia App. Here is how:
    1. On Android goto PlayStore » Search for "Rentalia" » Open Rentalia: holiday rentals » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rentalia » click "UPDATE".
  3. Clear Rentalia: holiday rentals app cache: Clearing cached data will force your app to retrieve the latest data directly from Rentalia servers.
    1. On Android, goto Settings » Apps » Select "Rentalia: holiday rentals" » click Storage » click "Clear Cache".
  4. Check Rentalia app permissions. If any of these permissions required to use your device's features are disenabled, Rentalia might not work.
  5. Uninstall and reinstall Rentalia. If nothing else has worked, completely uninstall Rentalia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rentalia not working


2. Fix Rentalia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rentalia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rentalia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rentalia may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I have changed the minimum stay on my account and changed check in day to none but your website wont let my guest book as the check in day is not a Thursday which was the previous default. He is waiting to book so can you please contact me on 07815 627366 with how to rectify. Thank you

    — by Mrs Susan Ward 2 years ago

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