Contact First Choice Holidays | Travel Customer Service

Why should I report an Issue with First Choice Holidays | Travel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TUI UK Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. From luxury to budget, laidback escapes to action-packed adventures, wildlife to nightlife, and plane to train – First Choice has only the best options to choose from.

2. Whether you’re after a boutique hotel for a city escape, or an all-inclusive tropical resort, First Choice has the ideal accommodation to match your style.

3. Prefer a quick direct flight by plane or a scenic train journey, travel by air or land just the way you like, thanks to our partnership with Byway.

4. For a fresh take on Spain and France, explore hidden gems along Spain’s Atlantic coast (like San Sebastián and A Coruña) or fly to the French Riviera’s foodie hot spots (Cannes, Aix en Provence, and Montpellier).

5. You can handle it all from the First Choice app, making it easy to leave the old-school travel agencies behind.

6. We’re First Choice – the holiday company that helps you pick the trip you really want.

7. From excursions and tickets to the best local attractions, find all the details in one place, including pickup information and anything you need to take, like swimwear or cash.

8. Enjoy air travel upgrades like Premium and Extra Legroom seating (airline permitting), add baggage, and even order travel money for ease.

9. First Choice offers luxury resorts, cosy hostels, and everything in between.

10. Our newest additions include Albania, Slovenia, and Croatia along the stunning Adriatic Coast. Prefer a city break?

11. Our years of expertise mean we know how to put together the perfect trip – taking care of everything from flights and hotels to experiences, so you don’t have to.

1. Send flight info by email... Good idea but I need both inbound and outbound journey so I can book my pick up when I get home too.Not very good, couldnt check in online flying out or coming back, kept getting error message.

2. Would like to be able to access mobile passes on opening app for swiftness at airport, maybe at bottom menu but currently have to go to trips section for that and also facility to send individual boarding passes via email to other travellers on same booking would be useful.

3. Having tested on multiple devices, it constantly crashes, gives error messages saying something went wrong, or breaks in various different ways suggesting that no real testing has been undertaken prior to publish.

4. App is a complete waste of time!Easy to navigate, like countdown on trips and lots of useful info on destination, hotel, flights, excursions, can manage booking here too.

5. First Choice have amended my booking to a different island, different hotel, different flight times but nothing has been amended on the app.

6. Even worse, when I contacted support through the app, all I got back was an email saying that the email address was no longer in use and I should send an email to a different addres! So their app sent an email to their address that is no longer available.

7. App is OK until I try to pay off an installment then it won't let me, meaning I have to travel to the tui shop or ring them to pay, no point having this feature if it doesn't work!Useless app, kept crashing when putting in passport details.Absolutely useless.

8. Also, the Manage my Booking function doesn't work and says I need to call.

9. I've spent a ridiculous number of hours trying to get a the searches correct only to then view a hotel and the search disappear.

10. I think that just about sums up how useless this app is!!!Utter rubbish - I've nothing against the service First Choice provide, but this app is pure junk.

11. Need to make the app more dynamic, so if I am booked on a flight where certain upgrades aren't available, don't try sell them to us.

1. Fix First Choice Holidays | Travel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart First Choice Holidays | Travel: Restarting the app will resolve most errors.
2. Update the First Choice Holidays | Travel App. Here is how:
   1. On Android goto PlayStore » Search for "First Choice Holidays | Travel" » Open First Choice Holidays | Travel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First Choice Holidays | Travel » click "UPDATE".
3. Clear First Choice Holidays | Travel app cache: Clearing cached data will force your app to retrieve the latest data directly from First Choice Holidays | Travel servers.
   1. On Android, goto Settings » Apps » Select "First Choice Holidays | Travel" » click Storage » click "Clear Cache".
4. Check First Choice Holidays | Travel app permissions. If any of these permissions required to use your device's features are disenabled, First Choice Holidays | Travel might not work.
5. Uninstall and reinstall First Choice Holidays | Travel. If nothing else has worked, completely uninstall First Choice Holidays | Travel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing First Choice Holidays | Travel not working

2. Fix First Choice Holidays | Travel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make First Choice Holidays | Travel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to First Choice Holidays | Travel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, First Choice Holidays | Travel may not be able to connect to the Internet when running in the background.