Published by Avis Budget Group, Inc. on Nov 1, 2024

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Why should I report an Issue with Avis Car Rental?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Avis Budget Group, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Avis Car Rental

1. Preferred Member Benefits**: choose your car, bypass the counter, earn Avis points on eligible rentals, redeem points for free days or rental extras 24/7 Dedicated Support: Get assistance whenever you need it with our dedicated customer service team.

2. Contactless Rentals: Skip the line and go straight to your car with Avis Preferred**. seamless experience with our contactless rental options.

3. Discover a better rental car experience with the new Avis app.

4. The Avis app makes renting a car simple, speedy, and hassle-free with control of your journey from start to finish in the palm of your hands.

5. Thousands of Locations: select your car rental from one, or more, of our airport and city locations across the globe.

6. Choose from a wide range of vehicles, including SUVs, vans, EVs, trucks, compact cars, and more options to suit your needs and budget.

7. With 5,000+ locations in 165 countries, we are one of the world's best-known car rental companies.

8. Location Finder: Find the nearest Avis location with ease.

9. Keep track of your rental details and upcoming trips all in one place.

10. Roadside Assistance: If you experience trouble on the road, contact roadside assistance directly from the app.

11. Use the app to get directions, phone numbers, hours of operation, and available vehicle options.

Avis Car Rental Customer Insights

1. I've spent more time on the phone with Avis than saved from using the app.QuickPass is anything but... app displays a message saying "Your rental is ready" and prompts you to press a button to "Choose my car now".

2. I have repeatedly tried to use and like this app, but have been disappointed nearly every time.About half the time i get a message saying "We cannot connect to Avis at this time..." Super handy when you're at the airport trying to figure out where your car is.

3. The service was down for at least 45 mins during prime time for traveling consultants, unacceptable.Terrible. Tried a bunch of times to make a reservation, got a mysterious error.

4. Then when you press the button you get a dialog box that pops up saying "Your chosen vehicle is not ready" and the process continues in a never ending loop of your car being ready and not ready all at the same time.

5. Most times the app incorrectly states I am picking the car up early (doesnt matter how far past the reservation time it actually is) and will be charged extra, which means having to wait in line at the counter anyway.

6. I've been working in the UK and every time I open the app and try to do anything, it gives me an error "we cannot process your transaction at this time.

7. I only got an option to select a car at an SF airport location.Doesn't work most of the time.

8. Tried to look up my reservation and freezes every time.

9. I go to the counter, they ask for credit card and license, even though I paid up front and app shows license info on my account.

10. The app is designed well, but what's the point if you can't pick and choose a rental car of your choice given they have a decent amount of inventory to select a car from, in the segment you reserved one.

11. In response to Avis tech support: I logged out and back in; I cleared data, uninstalled, rebooted and reinstalled... nothing but the same error.

Steps to Troubleshoot & Fix Avis Car Rental Issues

1. Fix Avis Car Rental Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Avis Car Rental: Restarting the app will resolve most errors.
  2. Update the Avis Car Rental App. Here is how:
    1. On Android goto PlayStore » Search for "Avis Car Rental" » Open Avis Car Rental » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Avis Car Rental » click "UPDATE".
  3. Clear Avis Car Rental app cache: Clearing cached data will force your app to retrieve the latest data directly from Avis Car Rental servers.
    1. On Android, goto Settings » Apps » Select "Avis Car Rental" » click Storage » click "Clear Cache".
  4. Check Avis Car Rental app permissions. If any of these permissions required to use your device's features are disenabled, Avis Car Rental might not work.
  5. Uninstall and reinstall Avis Car Rental. If nothing else has worked, completely uninstall Avis Car Rental then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Avis Car Rental not working


2. Fix Avis Car Rental Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Avis Car Rental be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Avis Car Rental not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Avis Car Rental may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello, please delete my avis car rental account on the website.

    — by MAURICIO LIBADISOS 3 years ago

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