Published by HolidayCheck AG on Dec 19, 2024

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Why should I report an Issue with HolidayCheck - Travel & Hotels?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HolidayCheck AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HolidayCheck - Travel & Hotels

1. Planning your trip and finding a suitable accommodation has never been so easy and stress-free! ๐Ÿ”Ž Uncomplicated hotel search to find the hotel that suits your needs. โ˜€๏ธ Cheap trips thanks to price comparison: Compare hotel offers and always pay the best price for your holiday. ๐Ÿ”“ Securely and conveniently plan and book your trip directly online via your smartphone or tablet. ๐Ÿ๏ธ Travel offers from top travel operators and booking platforms, such as HolidayCheck Reisen, TUI, Booking. com, Expedia and many more.

2. Whether you only want to book a hotel for your next summer holiday in Spain ๐Ÿ‡ช๐Ÿ‡ธ or Turkey ๐Ÿ‡น๐Ÿ‡ท, a wellness holiday as a package holiday in Egypt ๐Ÿ‡ช๐Ÿ‡ฌ or Greece ๐Ÿ‡ฌ๐Ÿ‡ท or book a cheap holiday as a city trip for the whole family ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ.

3. Manage, change or cancel your booking easily, look forward to your next trip with our holiday countdown, keep all important travel documents and flight times at hand at all times and receive up-to-date travel information directly to your device via push notifications.

4. Whether you are planning a short break in Germany ๐Ÿ‡ฉ๐Ÿ‡ช, a wellness holiday in South Tyrol โ›ฐ๏ธ, a family holiday in Italy ๐Ÿ‡ฎ๐Ÿ‡น or a beach holiday on Crete ๐Ÿ‡ฌ๐Ÿ‡ท, Mallorca ๐Ÿ‡ช๐Ÿ‡ธ or Gran Canaria ๐Ÿ‡จ๐Ÿ‡ฎ - our app accompanies you from the anticipation to your dream holiday.

5. Book your hotel, holiday apartment or package holiday and also your rental car with just a few clicks and look forward to unforgettable holidays with HolidayCheck!

6. No matter if hotel holiday ๐Ÿจ or holiday apartment โ€“ in our app you will find a wide variety of dream resorts and idyllic accommodations for your personal break.

7. Download our travel app now and start planning your unforgettable holiday.

8. We offer you everything you need for the perfect holiday planning and your holiday experience.

9. ๐ŸŒŸ Let yourself be inspired by our app and experience unforgettable holiday adventures.

10. We are constantly working to improve your holiday and booking experience.

11. This is how you create unforgettable holiday memories for you and others.

HolidayCheck Customer Insights

1. 500 becomes 800.I use different comparison sites and Holidaycheck often has the best prices.

2. I also like the filter options.You can't trust reviews on HolidayCheck anymore.

3. App misleads by showing price per person for 2 people.

4. When you say 1 person only, it's generally too late on the deal page.

Steps to Troubleshoot & Fix HolidayCheck Issues

1. Fix HolidayCheck Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HolidayCheck: Restarting the app will resolve most errors.
  2. Update the HolidayCheck App. Here is how:
    1. On Android goto PlayStore » Search for "HolidayCheck" » Open HolidayCheck - Travel & Hotels » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HolidayCheck » click "UPDATE".
  3. Clear HolidayCheck - Travel & Hotels app cache: Clearing cached data will force your app to retrieve the latest data directly from HolidayCheck servers.
    1. On Android, goto Settings » Apps » Select "HolidayCheck - Travel & Hotels" » click Storage » click "Clear Cache".
  4. Check HolidayCheck app permissions. If any of these permissions required to use your device's features are disenabled, HolidayCheck might not work.
  5. Uninstall and reinstall HolidayCheck. If nothing else has worked, completely uninstall HolidayCheck then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HolidayCheck not working


2. Fix HolidayCheck Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HolidayCheck be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HolidayCheck not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HolidayCheck may not be able to connect to the Internet when running in the background.

Reported Issues