Published by MumzWorld on Oct 30, 2024

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Why should I report an Issue with Mumzworld?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MumzWorld to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mumzworld

1. A 24/7 app for a 24/7 mum! - Browse and shop from the complete mumzworld. com product range. - Shop safely and confidently with a secure and easy checkout.

2. It’s simply the easiest way to shop, for anywhere, anytime access – download the mumzworld. com app now!

3. mumzworld. com - The original, number 1 and largest destination in the Middle East for everything Mum, Baby and Child.

4. The essential free app gives moms access to over 120,000 products and brands while on the move.

Mumzworld Customer Insights

1. Also there is difference with the total payment, as it appears at SAR on checkout it is AED, the total price is not accurate not like in other shopping app that is converted already.Not good experience The app hang while purchasing and make the order can't be completed, then I order two item and when I receive first item the app shows both was delivered and when I contact the customer service they said only one delivered, this app isn't configured correctly or not been programmed correctly there more conflict and I can't trust the app any more I will delete it and go back to the website.

2. Everything was great, I am very satisfied.As a first-time customer, I was excited to order some items for my daughter's birthday, particularly enticed by the promise of next-day delivery.

3. The purchased item was a birthday gift and they canceled it on the same day of the delivery which happens to be the birthday itself! Thanks for ruining my plans.

4. Its was our first experience with Mumsworld but sorry to say its was not good .. our product (sudocrem) was temperature sensitive and it was also mention on delivery box but your delivery guy didnot care and its was hot due to sunlight once received.

5. Unfortunately, Mumz World failed to meet even the most basic expectations, as my order was not only delayed, but eventually canceled after an agonizing four-day wait.Horrible experience.

6. it should be hamdled as per instructions as this product is for my new born baby.Great app, great prices, very friendly customer service and fast delivery.

7. One agent says the shipment is on its way and expect a call from the courier, and the other agent says the order has been canceled.

8. When i asked for a refund instead, they responded that the item did not meet their return standards! It was security cam that didnt work! I packed it right up and send it back.

9. But i wish it is always updated like for example, many items are still on promotion but when you click it to add on your cart, the item is in regular price.

10. They always delay the delivery of the item without notification.

11. But my goods delivery is not good at all i thought it'll delivered all at the same time but no.

Steps to Troubleshoot & Fix Mumzworld Issues

1. Fix Mumzworld Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mumzworld: Restarting the app will resolve most errors.
  2. Update the Mumzworld App. Here is how:
    1. On Android goto PlayStore » Search for "Mumzworld" » Open Mumzworld » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mumzworld » click "UPDATE".
  3. Clear Mumzworld app cache: Clearing cached data will force your app to retrieve the latest data directly from Mumzworld servers.
    1. On Android, goto Settings » Apps » Select "Mumzworld" » click Storage » click "Clear Cache".
  4. Check Mumzworld app permissions. If any of these permissions required to use your device's features are disenabled, Mumzworld might not work.
  5. Uninstall and reinstall Mumzworld. If nothing else has worked, completely uninstall Mumzworld then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mumzworld not working


2. Fix Mumzworld Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mumzworld be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mumzworld not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mumzworld may not be able to connect to the Internet when running in the background.

Reported Issues