Published by Red Wing Software, Inc. on Feb 23, 2024

Report an issue with CenterPoint Time Clock.
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Why should I report an Issue with CenterPoint Time Clock?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Red Wing Software, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CenterPoint Time Clock

1. CenterPoint Payroll that allows employees to clock in and out or enter time from their smart devices.

2. The CenterPoint Time Clock app can be used as an alternative to more conventional but expensive time-clock hardware.

3. It can also be used to replace paper-based time sheet entry with built-in supervisory functions like time approval and time-off requests.

CenterPoint Time Clock Customer Insights

1. Great addition to the CenterPoint, Red Wingsoftware line up of payroll and accounting products.Just stopped working won't even open.

2. Easy to use and always available.

Steps to Troubleshoot & Fix CenterPoint Time Clock Issues

1. Fix CenterPoint Time Clock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CenterPoint Time Clock: Restarting the app will resolve most errors.
  2. Update the CenterPoint Time Clock App. Here is how:
    1. On Android goto PlayStore » Search for "CenterPoint Time Clock" » Open CenterPoint Time Clock » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CenterPoint Time Clock » click "UPDATE".
  3. Clear CenterPoint Time Clock app cache: Clearing cached data will force your app to retrieve the latest data directly from CenterPoint Time Clock servers.
    1. On Android, goto Settings » Apps » Select "CenterPoint Time Clock" » click Storage » click "Clear Cache".
  4. Check CenterPoint Time Clock app permissions. If any of these permissions required to use your device's features are disenabled, CenterPoint Time Clock might not work.
  5. Uninstall and reinstall CenterPoint Time Clock. If nothing else has worked, completely uninstall CenterPoint Time Clock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CenterPoint Time Clock not working


2. Fix CenterPoint Time Clock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CenterPoint Time Clock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CenterPoint Time Clock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CenterPoint Time Clock may not be able to connect to the Internet when running in the background.

Reported Issues