Contact Miro Customer Service

Why chat with our AI Miro Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Miro.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. But all in all it's everything I needed: an app that doesn't suck on Windows/web/ Android like Concepts does, infinite canvas, links to drawings, and works well for notes/simple sketching.Great app I use to draw with my friends, however, specifically for drawing, the biggest thing I would recommend be changed is the eraser tool, it's very annoying how it erases the whole line.

2. Second (and less annoying) is that we use Miro on Samsung Dex for meetings with a mouse so that it is similar to the desktop version, but click functionality isn't there.The app almost immediately renders my phone (pixel 5a on latest Android version) useless.

3. The fact that it is free is a major plus, although you can make more separate boards if you want to pay for pro, it doesn't limit you too much.Not bad...but not great... Miro is a great platform as a whiteboard.

4. Your service is great but could us some refinement.In general, I love the Miro android app.

5. But, hey, your web version rocks, so I have good hopes I'll soon be able to "touch and drag" :-) .

6. Love Miro on my computer, but on my Pixel 5, it crashes so hard it literally requires a phone restart.

7. I get graphical artifacts on my screen (black bezels that look like they should be in the corners positioned in the middle along the side.Overall it's a very good live whiteboard app.

8. When a selectable option to zoom without losing the current grid is available, I'll give 5 stars.**This is a temporary/editable review.

9. I've used it on my computer and the site works great.

10. Never seen another app crash so hard, and it's very frustrating because it's great when it works.

11. The best perk is an infinite canvas space! It may not be too detailed but I think the app works for its purpose.

1. Fix Miro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Miro: Restarting the app will resolve most errors.
2. Update the Miro App. Here is how:
   1. On Android goto PlayStore » Search for "Miro" » Open Miro: your visual workspace » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Miro » click "UPDATE".
3. Clear Miro: your visual workspace app cache: Clearing cached data will force your app to retrieve the latest data directly from Miro servers.
   1. On Android, goto Settings » Apps » Select "Miro: your visual workspace" » click Storage » click "Clear Cache".
4. Check Miro app permissions. If any of these permissions required to use your device's features are disenabled, Miro might not work.
5. Uninstall and reinstall Miro. If nothing else has worked, completely uninstall Miro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Miro not working

2. Fix Miro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Miro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Miro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Miro may not be able to connect to the Internet when running in the background.