Contact Visual Timer Customer Service

Why should I report an Issue with Visual Timer - Countdown?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Christoph Wiesner to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Otherwise everything about this is just great, a simple non-distracting timer that gives you an idea of how much time is left without having you just waste time counting the seconds.

2. Neither is ideal.Perfect simplicity that I was looking for in a visual timer that runs while I work on tasks and is easily visible.

3. I have used other apps for years that do this but they lack the visual component that Visual Timer does so nicely.Absolutely love the simplicity of this app.

4. Some small "wishes", though: the ability to select a 120-min 'face'; the ability to select custom colors and set default and 'favorite' colors (many apps include a simple color picker); and the ability to auto-restart.

5. I can choose between turning off notifications on the FitBit, or risk screwing up Visual Timer's alerts.

6. Best pomodoro-type timer app! Visually appealing, easy to use, with all the features / options I can imagine wanting - and a few I had no idea I needed.

7. Been looking for a visual app to help with ADHD time management problems, and this works.

8. Oh, and if long pressing a preset would allow you to edit as well as delete, that would also be good.I'm new to visual timers and I'm getting a lot out of this app.

9. Check the "Ambient Mode" option in Settings to make the timer fill the window.

10. The two improvements I'd like are to have an automatically repeating countdown feature, and for your preset clock to be larger and say what time you are selecting.

11. The one complaint I have is that in landscape with the digital time displayed, the numbers are almost completely cropped out at the top of the screen.

1. Fix Visual Timer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Visual Timer: Restarting the app will resolve most errors.
2. Update the Visual Timer App. Here is how:
   1. On Android goto PlayStore » Search for "Visual Timer" » Open Visual Timer - Countdown » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Visual Timer » click "UPDATE".
3. Clear Visual Timer - Countdown app cache: Clearing cached data will force your app to retrieve the latest data directly from Visual Timer servers.
   1. On Android, goto Settings » Apps » Select "Visual Timer - Countdown" » click Storage » click "Clear Cache".
4. Check Visual Timer app permissions. If any of these permissions required to use your device's features are disenabled, Visual Timer might not work.
5. Uninstall and reinstall Visual Timer. If nothing else has worked, completely uninstall Visual Timer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Visual Timer not working

2. Fix Visual Timer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Visual Timer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Visual Timer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Visual Timer may not be able to connect to the Internet when running in the background.