Published by Astonsoft Ltd.

contact EssentialPIM - Your Organizer Chat with our AI-based EssentialPIM Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with EssentialPIM?



characters left:

Why chat with our AI EssentialPIM Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of EssentialPIM.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact EssentialPIM - Your Organizer image 1   contact EssentialPIM - Your Organizer image 2


What users are saying

1. I wish Outlook would fold the tasks into the app on the phone and the desktop so we would not need other apps.I opted for the pro version with lifetime updates.

2. After spending way too much money on apps to find out if they're a good fit, only to be disappointed, I vowed to never buy before I try the full version, not a free partial version and surprise additions after they have my $.Easy to use, but unlike most others, it has a7 day split calendar view.

3. You have to figure out the network speed compatible between PC, Cell, & Router.The Windows app is fine, the Android version is more confusing, because there's no obvious 'Save As', and there doesn't seem to be a standard TreeView with a separate panel on the left.

4. This syncs with the desktop version and Google contacts and calendar with no trouble.

5. Note, they are separate registrations, but the desktop has a free version as well that is available.I'm curious why this app doesn't have more users.

6. just a few weeks and it seems to be rather simple to use and it syncs well with the Windows 10 desktop version.

7. Price wasn't exorbitant, and was easy to register for both desktop and phone versions.

8. This is the most amazing organizer I have ever used!! The way it does text search is amazing, and it list all the locations where the item was found with the text highlighted, so, so easy to find what I am looking for.

9. I have been trying for days to also purchase the pro version for my android phone.

10. Main issue is the cloud service does not sync Outlook tasks even though it reads as though it does.

11. Now I'm stuck with a crippled version (?) Had been using the app off and on for a few years and it was fine.Had high hopes for this app.

Steps to Troubleshoot & Fix EssentialPIM Issues

1. Fix EssentialPIM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EssentialPIM: Restarting the app will resolve most errors.
  2. Update the EssentialPIM App. Here is how:
    1. On Android goto PlayStore » Search for "EssentialPIM" » Open EssentialPIM - Your Organizer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EssentialPIM » click "UPDATE".
  3. Clear EssentialPIM - Your Organizer app cache: Clearing cached data will force your app to retrieve the latest data directly from EssentialPIM servers.
    1. On Android, goto Settings » Apps » Select "EssentialPIM - Your Organizer" » click Storage » click "Clear Cache".
  4. Check EssentialPIM app permissions. If any of these permissions required to use your device's features are disenabled, EssentialPIM might not work.
  5. Uninstall and reinstall EssentialPIM. If nothing else has worked, completely uninstall EssentialPIM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EssentialPIM not working


2. Fix EssentialPIM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EssentialPIM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EssentialPIM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EssentialPIM may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!

More from the developer