Published by Rangi Works on Feb 11, 2024

Report an issue with MBTA Boston Bus and Rail Track.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MBTA Boston Bus and Rail Track?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rangi Works to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MBTA Boston Bus and Rail Track Customer Insights

1. Whoever your IT guy is, is an idiot, hurry up and get this fixed; or at least let us go back to an earlier, slightly less buggy version! People rely on apps like this to get to work on time in the city!Jumping the gun a bit...day 1, but wicked easy to use...just pick bus line, inbound/outbound, and any stop on the route, and it tells u minutes til next bus and til next bus after that.

2. Want to know when you'll be home? It has another page with all your buses schedule and streetbstops -- I really love this app! I used a similar app for nearly four years but this is the uncontestable best!1☆ It Stopped Working?!? *2☆s It is back up & running🙂 Now the only thing is that the ads seem to pop up more than the older version.

3. The only thing that SUX is all my favorites had to B wiped b4 it did!? **** It's official this app SUX!!! It always seems to stop working?!?😡A very useful tool for navigating transit schedules and connections.

4. They have evolved into an Intrusiveware type of add-ware!?😮 ** 4☆s This version now is way better👍 *** -1☆ It stopped working again?!? 😠 **** 3☆s I cleared the cache & then the data.

5. This is all done by Google maps as well, so if you guys implement it, people won't need Google mapsRecent update wiped out my favorites list AND now I can't even check for the next bus the damned app is stuck in the loading screen.

6. No route planning! Citymapper and Google and almost every transportation app for almost every city I've been to in the past few years lets you enter an address and tells you some ways to get there.

7. That would be a helpful addition.The app doesn't show the time for arrival, it only shows time left for arrival.

8. Perhaps it's just that Boston's MBTA can't actually get you anywhere anyway...Saves a lot of time! No more guessing when my bus is coming.

9. It shows you both directions the bus is coming in a bold, easy to read layout, it has predictions 4-5 times one screen which keeps you ready for the next bus if you missed your bus.

10. Rode the 62, and the arrival time and tracking were always within 1 minute.

11. I think if the time at which it will arrive will be given that would be helpful.

Steps to Troubleshoot & Fix MBTA Boston Bus and Rail Track Issues

1. Fix MBTA Boston Bus and Rail Track Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MBTA Boston Bus and Rail Track: Restarting the app will resolve most errors.
  2. Update the MBTA Boston Bus and Rail Track App. Here is how:
    1. On Android goto PlayStore » Search for "MBTA Boston Bus and Rail Track" » Open MBTA Boston Bus and Rail Track » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MBTA Boston Bus and Rail Track » click "UPDATE".
  3. Clear MBTA Boston Bus and Rail Track app cache: Clearing cached data will force your app to retrieve the latest data directly from MBTA Boston Bus and Rail Track servers.
    1. On Android, goto Settings » Apps » Select "MBTA Boston Bus and Rail Track" » click Storage » click "Clear Cache".
  4. Check MBTA Boston Bus and Rail Track app permissions. If any of these permissions required to use your device's features are disenabled, MBTA Boston Bus and Rail Track might not work.
  5. Uninstall and reinstall MBTA Boston Bus and Rail Track. If nothing else has worked, completely uninstall MBTA Boston Bus and Rail Track then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MBTA Boston Bus and Rail Track not working


2. Fix MBTA Boston Bus and Rail Track Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MBTA Boston Bus and Rail Track be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MBTA Boston Bus and Rail Track not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MBTA Boston Bus and Rail Track may not be able to connect to the Internet when running in the background.

Reported Issues