Published by Green Cab

Report an issue with Ride Green Cab Madison.
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Why should I report an Issue with Ride Green Cab Madison?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Green Cab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Ride Green Cab Madison Customer Insights

1. When I type my email address (double checking that it's spelled correctly) it says "enter a valid email address"Can't complete creating new account through the app.

2. I was assured that the option is there, but maybe it's only available for apple users? This would highly improve the user experience.Unable to use, said my email was invalid.

3. The email address I used is most definitely valid.Can't create an account.

4. Won't save and finish after entering card infoI eould love to support this company, but the app just doesn't work and has not gotten better over many months.This app is defunct.

5. Unable to even useAlways late! This is not acceptable when I need to get my daughter to school on time.I loved it when it worked.

6. Show u all the cabs in ur area and where ur cab is via gpsCan't create a new account.

7. But I don't see a way to specify that I need a bike rack during pickup.

8. Says email is invalid.

9. Tried installing and creating account twice.

10. No bike rack option.

11. The reason to chose this over Uber, is the bike racks.

Steps to Troubleshoot & Fix Ride Green Cab Madison Issues

1. Fix Ride Green Cab Madison Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ride Green Cab Madison: Restarting the app will resolve most errors.
  2. Update the Ride Green Cab Madison App. Here is how:
    1. On Android goto PlayStore » Search for "Ride Green Cab Madison" » Open Ride Green Cab Madison » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ride Green Cab Madison » click "UPDATE".
  3. Clear Ride Green Cab Madison app cache: Clearing cached data will force your app to retrieve the latest data directly from Ride Green Cab Madison servers.
    1. On Android, goto Settings » Apps » Select "Ride Green Cab Madison" » click Storage » click "Clear Cache".
  4. Check Ride Green Cab Madison app permissions. If any of these permissions required to use your device's features are disenabled, Ride Green Cab Madison might not work.
  5. Uninstall and reinstall Ride Green Cab Madison. If nothing else has worked, completely uninstall Ride Green Cab Madison then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ride Green Cab Madison not working


2. Fix Ride Green Cab Madison Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ride Green Cab Madison be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ride Green Cab Madison not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ride Green Cab Madison may not be able to connect to the Internet when running in the background.

Reported Issues