Published by Polaroid Originals on Jun 28, 2024

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Why should I report an Issue with Polaroid Hi·Print?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Polaroid Originals to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Polaroid Hi·Print image 1 contact Polaroid Hi·Print image 2

About Polaroid Hi·Print

1. Download now to print your favorite digital images from your phone camera roll onto sticky-back paper.

2. Go from camera roll to a real print easily with this friendly mobile app.

3. This is the official mobile app for your Polaroid HiPrint 2×3 pocket photo printer.

4. Add stickers, filters, and text to craft new personalities and realities.

5. Shop the all-in-one paper cartridges within the app, so you can be ready when creativity strikes.

Polaroid Hi·Print Customer Insights

1. After that, the printer should connect automatically every time you open the app.First time experience: firmware takes multiple tries to install; first print attempt says no paper even though new cartridge; second print works but with additional blank paper stuck to it (so now I've burned one of my prints on the cartridge); 5 prints later, same thing happens again.

2. but the paper jams, it tells me cartridges are empty when they're not and it pushes out doubles wasting an extra print when printing one photo.

3. For instance, the photos always seem to print with more brightness than the original even has, and I've found myself just randomly guessing on a brightness adjustment for pics hoping they come out relatively good.

4. I also have a hard time being able to tell exactly how the pic fits into the paper as there doesn't seem to be an accurate template.Works for some phones and not others.

5. My note 10+ will pair and connect but then lose connection as soon as you try to print (and thats only if the connection lasts more than 2 seconds).

6. Another frustration that is new, it won't print the photo to the edge of the paper: there's a white frame around each photo that I haven't selected and can't get rid of.

7. For Google Pixel users: to avoid having to uninstall the app and reinstall it again in order for the printer to connect, all permissions for the app have to be turned on in settings.

8. I do feel though in the editing procedure, it needs to have more refinment like mistaken spelling can be corrected by going back or change of colour on a text, instead you need to delete that text and start again.

9. But my girlfriend can connect from the other room and print like its nothing.

10. A frustrating feature is when I edit my photo, the app looses Bluetooth.

11. A cool novelty becomes a frustrating annoyance pretty quickly.Fun! The pics don't stick on cardboard well.

Steps to Troubleshoot & Fix Polaroid Hi·Print Issues

1. Fix Polaroid Hi·Print Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Polaroid Hi·Print: Restarting the app will resolve most errors.
  2. Update the Polaroid Hi·Print App. Here is how:
    1. On Android goto PlayStore » Search for "Polaroid Hi·Print" » Open Polaroid Hi·Print » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Polaroid Hi·Print » click "UPDATE".
  3. Clear Polaroid Hi·Print app cache: Clearing cached data will force your app to retrieve the latest data directly from Polaroid Hi·Print servers.
    1. On Android, goto Settings » Apps » Select "Polaroid Hi·Print" » click Storage » click "Clear Cache".
  4. Check Polaroid Hi·Print app permissions. If any of these permissions required to use your device's features are disenabled, Polaroid Hi·Print might not work.
  5. Uninstall and reinstall Polaroid Hi·Print. If nothing else has worked, completely uninstall Polaroid Hi·Print then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Polaroid Hi·Print not working


2. Fix Polaroid Hi·Print Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Polaroid Hi·Print be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Polaroid Hi·Print not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Polaroid Hi·Print may not be able to connect to the Internet when running in the background.

Reported Issues

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