Published by C&A Marketing Inc. on Feb 14, 2024

Report an issue with POP.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with POP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of C&A Marketing Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About POP

1. Print pictures instantly from your smartphone or mobile device.

2. Take your pictures from any mobile device and print them anytime, anywhere.

3. Edit photos, add Frames, stickers, signature your memorable photos all from your POP APP.

4. Personalize your photos by adding frames, stickers, drawing and much more.

5. Zoom, crop, tint and color your images for printing the perfect picture.

6. Edit your photos with this amazing feature.

7. Now when you think mobile wireless printing, you think POP.

8. Download the POP app now and see all the amazing features this app has to offer.

9. Sync images of POP CAM to your phone automatically or manually via POP APP.

10. Print signed and unsigned pictures instantly from your smartphone and print multiple copies too.

POP Customer Insights

1. That is how you will know if the update is downloading properly.... After shutting down, I turned on my camera and FINALLY I was able to edit, select, and print photos directly from my galaxy s9 to my polaroid pop.

2. I took my almost 2 days to finally get my Samsung galaxy to connect to my polaroid pop to edit or even print pictures off of my phone.

3. Plainly, this is embarrassing for Polaroid.Never used before, but when I tried to print my first picture kept telling me I had to update first.

4. Photo quality is somewhat blurry but hello, its a polaroid camera, what am I supposed to expect? I hope you find this article helpful because before figuring this out, I could not find much information other than people saying it was a terrible device and the app sucked.

5. After reviewing the product I found that people were running into the same issue I could not figure out the, "update firmware to edit or print photos".

6. Plus I've noticed all the photos print out in poor quality, which is not what they advertised.I bought the polaroid pop a few days ago at a local resale store.

7. On the app itself, there is a menu button on the left hand side and on one of the tabs it says "connect phone to polaroid pop".

8. It took me 2 trials to download, but after the second attempt I finally got a message on my polaroid pop saying "firmware update in progress, pop will shut down after update".

9. Also some way of a direct link from pop to web based apps would be good.Just purchased the device recently, and I haven't even been able to print one photo because the app keeps crashing.

10. Hope to love it.This was the most awful thing I've ever bought, everything was perfect at first just a little odd coloration but now it wont even print I've been trying for 3 months and I'm going to try again right now.

11. I knew the camera worked because I took a picture off the camera itself and the picture took about 30 seconds to print out.

Steps to Troubleshoot & Fix POP Issues

1. Fix POP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart POP: Restarting the app will resolve most errors.
  2. Update the POP App. Here is how:
    1. On Android goto PlayStore » Search for "POP" » Open POP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for POP » click "UPDATE".
  3. Clear POP app cache: Clearing cached data will force your app to retrieve the latest data directly from POP servers.
    1. On Android, goto Settings » Apps » Select "POP" » click Storage » click "Clear Cache".
  4. Check POP app permissions. If any of these permissions required to use your device's features are disenabled, POP might not work.
  5. Uninstall and reinstall POP. If nothing else has worked, completely uninstall POP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing POP not working


2. Fix POP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make POP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to POP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, POP may not be able to connect to the Internet when running in the background.

Reported Issues