Published by C&A Marketing Inc. on Dec 13, 2024

Report an issue with Mint.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Mint?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of C&A Marketing Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mint image 1 contact Mint image 2

About Mint

1. When you’re done editing photos like a pro, just connect to your Mint, try the new print preview picture to make sure you’ve got it just right, and then print out as many copies as you’d like, all with a few clicks of a button.

2. The completely redesigned application works with any compatible smartphone or tablet, so you can edit, print, and share your photos from all your favourite devices.

3. Customise your photos with a variety of filters or add a snappy border to make your favourite pictures stand out.

4. Connect your social media accounts and instantly access old memories or share new ones with all your friends and family.

5. Get more from your photos with the fully New Mint mobile app!

6. It’s never been this easy—try the All-new Mint mobile app today!

Mint Customer Insights

1. Is this a problem with my phone, or an issue w/ the mint device?? Can't tell, can't use, guess it's MINT to be returned...My husband surprised me with this wonderful idea for my birthday, and I was so excited! I went to set it up today.... But as many others have stated, I cannot connect the printer.

2. Will update once I have a chance to print more photos.Same as everyone else having a problem connecting to printer.

3. Bluetooth on my phone finds the printer, and it connects for a second, maybe two, but will never connect again.

4. My expensive printer which is perfectly functional but rendered useless by the inability to connect to anything except for maybe once every 50 times I do a cycle of closing and reopening the app, turning the printer on and off.

5. I haven't been able to get the printer to print in 2 weeks.

6. There is clearly a problem with this app with so many people having the same issue!Stressful rather than fun :( Using an S10 and the app keeps saying "We couldn't find your printer" eventhough it's right next to it, and yes, it's turned on.

7. Since the app is the only way to print pictures, it makes the printer useless.

8. If I could I would be returning it.I cannot connect to my printer.

9. OH, and it disconnects fairly quickly as well, so you better not spend any time editing that image, because your printer will disconnect and shut off before you're done....Just got my printer.

10. My Galaxy s9 sees the printer and connects via bluetooth but the app just can't find it.

11. Every time it says connected and I hit the print button it goes back to the picture roll and then freezes.

Steps to Troubleshoot & Fix Mint Issues

1. Fix Mint Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mint: Restarting the app will resolve most errors.
  2. Update the Mint App. Here is how:
    1. On Android goto PlayStore » Search for "Mint" » Open Mint » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mint » click "UPDATE".
  3. Clear Mint app cache: Clearing cached data will force your app to retrieve the latest data directly from Mint servers.
    1. On Android, goto Settings » Apps » Select "Mint" » click Storage » click "Clear Cache".
  4. Check Mint app permissions. If any of these permissions required to use your device's features are disenabled, Mint might not work.
  5. Uninstall and reinstall Mint. If nothing else has worked, completely uninstall Mint then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mint not working


2. Fix Mint Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mint be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mint not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mint may not be able to connect to the Internet when running in the background.

Reported Issues