Contact Coffee Photo Frame Customer Service

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1. Fix Coffee Photo Frame Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coffee Photo Frame: Restarting the app will resolve most errors.
2. Update the Coffee Photo Frame App. Here is how:
   1. On Android goto PlayStore » Search for "Coffee Photo Frame" » Open Coffee Photo Frame - Mug Photo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coffee Photo Frame » click "UPDATE".
3. Clear Coffee Photo Frame - Mug Photo app cache: Clearing cached data will force your app to retrieve the latest data directly from Coffee Photo Frame servers.
   1. On Android, goto Settings » Apps » Select "Coffee Photo Frame - Mug Photo" » click Storage » click "Clear Cache".
4. Check Coffee Photo Frame app permissions. If any of these permissions required to use your device's features are disenabled, Coffee Photo Frame might not work.
5. Uninstall and reinstall Coffee Photo Frame. If nothing else has worked, completely uninstall Coffee Photo Frame then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coffee Photo Frame not working

2. Fix Coffee Photo Frame Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coffee Photo Frame be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coffee Photo Frame not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coffee Photo Frame may not be able to connect to the Internet when running in the background.