Contact Customer Service

Why should I report an Issue with Mobile, DTH, Broadband Plans?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of plansinfo.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. *Size of app is less than 7MB and takes very small space and memory.

1. Recharge and bill payments options and cash back offer updates appPlease change UI for more convinence, we have to go back to change circle and provider and home page as well as app icon should be more attractive.Its very good to mobile reacharge plans..... And please provide dth plans also 5-7-2020 Hi Its really super app.

2. New officers auto connect Add data Cantact list attach phone add list any No.BSNL Mobile Services are not available in rural areas.

3. Please maintain the same in future.Update this app and plan expir notifications every recharge any No.

4. offers add the contact list add any member enquiries all special plan show.

5. But the BSNL consider to give full networks in feature for rural areas.

6. It provides More accurate and clear information than even operator.

7. TK,and Districts areas are very good networks.

8. Without add and good accurate details.

9. I was using your website for more than 5 years for my plan needs.

10. Keep it up.Update app and any mobile no.

11. Viswam Ellery.Very good experience .

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open Mobile, DTH, Broadband Plans » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear Mobile, DTH, Broadband Plans app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "Mobile, DTH, Broadband Plans" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.