Published by Baby Planet

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Why should I report an Issue with Baby Planet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Baby Planet to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Baby Planet

1. Doesn’t matter if you are looking to buy diapers for your baby from popular brands like Pampers, Canbebe or want to buy baby skin care products from top brands like Johnsons & Johnson, Mustella, or Pigeon, you can find them at Baby Planet.

2. Mothers deserve the best of products and Baby Planet wants to help them in getting the best of maternity products available in market.

3. With Baby Planet, now you can get the best products available in the market from top brands at affordable prices.

4. We offer a wide range of baby and kids (up to 12 years of age) products at market effective prices.

5. All you have to do is to visit our online store, select your favorite baby products and they will be delivered at your doorsteps for FREE*.

6. Baby Planet’s aim is to help parents and provide parents with best baby products.

7. Choose from our extensive range of baby products and pay cash on delivery.

8. Baby Planet is Pakistan's leading e-commerce store for mother, baby, and child.

9. Take a look at our list of popular international brands and get them delivered at your home for FREE. *All order values of Rs. 1500 or more will be delivered free.

10. Before online shopping, it was a tedious and difficult job for parents to shop for their kids.

11. Shopping for new-borns and toddlers requires utmost care from parents.

Ba Customer Insights

1. Good effort Baby Planet.I've been shopping from their website for a while now and my experience with them went great.

2. Beautiful graphics and amazing ordering experience.I muat say that the baby planet application is user friendly.

3. 2 years ago I ordered alot of stuff for my new born baby and till yet I buy things for him from baby planet.

4. I ordered the deal of gyro bowl, spoon feeder & baby food soother overall quality was excellent.

5. Feeling happy.It was my first order on Baby Planet App literally it is so simple to use.

6. Highly Recommended!Good job Baby Planet.

7. :(What an amazing place to explore things which are high in quality and reasonable in price.

8. I ordered some maternity products for my wife and she liked skincare articles very much.

9. Although they have some good stuff, the app really spoils the experience.

10. The toys I ordered were very good as usual.

11. Plus size select option is unavailable so it refuses to add some items to cart.

Steps to Troubleshoot & Fix Ba Issues

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ba: Restarting the app will resolve most errors.
  2. Update the Ba App. Here is how:
    1. On Android goto PlayStore » Search for "Ba" » Open Baby Planet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
  3. Clear Baby Planet app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
    1. On Android, goto Settings » Apps » Select "Baby Planet" » click Storage » click "Clear Cache".
  4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
  5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working


2. Fix Ba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.

Reported Issues