Contact Acer Remote Customer Service

Why should I report an Issue with Acer Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Acer Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Couldn't connect to receive a pairing code.Seems useless app.user won't get a clue how to connect to acer.It's not working with Android 12 please update the appI am trying several times to connect laptop by this app but I am not successVery bad laptop by Acer..never buy they sell defective product and also they don't recover under warranty ..Acer is looting customerbluetooth false no bluetooth true not coolAbsolutely useless.

2. Why Acer wants to even waste our timeNot working.

3. Also finding link to download server app was little toughWorthless...did not work.

4. Unified remote is much better than it.

5. File.Doesn't actually do anything.

1. Fix Acer Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Acer Remote: Restarting the app will resolve most errors.
2. Update the Acer Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Acer Remote" » Open Acer Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Acer Remote » click "UPDATE".
3. Clear Acer Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Acer Remote servers.
   1. On Android, goto Settings » Apps » Select "Acer Remote" » click Storage » click "Clear Cache".
4. Check Acer Remote app permissions. If any of these permissions required to use your device's features are disenabled, Acer Remote might not work.
5. Uninstall and reinstall Acer Remote. If nothing else has worked, completely uninstall Acer Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Acer Remote not working

2. Fix Acer Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Acer Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Acer Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Acer Remote may not be able to connect to the Internet when running in the background.