Contact Acer IPD Meter Customer Service

Why should I report an Issue with Acer IPD Meter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Acer Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I think the accuracy depends on the accuracy of the screen size as reported by your phone with the qr code, it seems to work well with Samsung S7 Edge.This app is really useful, but you need to read the instructions! You need two devices (phone or tablet) one to display the QR code which you hold up to your forehead.

2. Do a few face scans until you're getting close to the same number consistently so you know you're doing it right (or just use a ruler and a mirror, I'm not your dad).So the app kinda works, but is no way accurate... Depending on which device you use for the QR, you will not get an accurate PD... Using various android devices around my house, I was able to have a variance of 10mm in the apps! Additionally, my professionally measured PD is 69... Closest I got on the app was 53.pretty much unusable.

3. Thank you Acer!You need two phones to complete the scan, but the problem is every time it scanned my face, it gave a totally different number! That wasn't even close to the real measurements.For this app to work, you need two devices and you need to follow the instructions.

4. It's functional but I had to find one of my old phones, charge it, download the app, then the app was controlling the brightness of the phone so it couldn't focus on my face and the phone at the same time so I had to screenshot the qr code then it finally worked.

5. Install the app on a second phone and it uses the selfie camera to scan the QR code as a reference and also auto-detects your eye's and gives you a reading.

6. It uses the size of the QR code to calibrate the measurement: if the device with the QR code isn't pressed against your forehead, the measurement won't be accurate.

7. the app wants you to hold it up displaying the QR code on your forehead *and* see you thorugh the camera with the QR code.

8. Checked the average I got by measuring using the ruler method, and it was accurate to the average reading I got.

9. Like which way to look and where the light is coming from as well as just following directionsand using 2 devices.Had to take about 2 readings to get the hang of using the app properly, and then took 10 more to calculate my own average IPD.

10. Either this is some way to get on user information that doesn't need any special permissions or the person/s behind this app didn't spend two minutes thinking about the actual usage of the app.

11. *But* the app can only show the code *or* look through the camera, not both at the same time.

1. Fix Acer IPD Meter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Acer IPD Meter: Restarting the app will resolve most errors.
2. Update the Acer IPD Meter App. Here is how:
   1. On Android goto PlayStore » Search for "Acer IPD Meter" » Open Acer IPD Meter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Acer IPD Meter » click "UPDATE".
3. Clear Acer IPD Meter app cache: Clearing cached data will force your app to retrieve the latest data directly from Acer IPD Meter servers.
   1. On Android, goto Settings » Apps » Select "Acer IPD Meter" » click Storage » click "Clear Cache".
4. Check Acer IPD Meter app permissions. If any of these permissions required to use your device's features are disenabled, Acer IPD Meter might not work.
5. Uninstall and reinstall Acer IPD Meter. If nothing else has worked, completely uninstall Acer IPD Meter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Acer IPD Meter not working

2. Fix Acer IPD Meter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Acer IPD Meter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Acer IPD Meter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Acer IPD Meter may not be able to connect to the Internet when running in the background.