Published by Acer Inc.

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Why should I report an Issue with Acer Ring Update?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Acer Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Acer Ring Update Customer Insights

1. I'd rather just uninstall it, along with the rest of the Acer bloatware, but that's not possible without acquiring root access.Installed 21/9 update and my Acer a200 iconia tablet suddenly developed a mind of its own; rebooting itself mostly, and rather annoyingly when I was in the middle of doing something! 23/9: uninstalled the update and using the factory version again: didn't have any problems with that! 24/9: tablet working properly again, hoorah!I had bookmarks on this thing from ICS Browser.

2. I don't understand the different bookmark accounts and it doesn't show my local bookmarks either (Firefox and Chrome)If only we could easily remove this junk when it is not utilized.This device was a bargain... now I see why... settings for the ring amongst most other settings cause force closes of the menu... i thought this would be a fix... but it made it worse.

3. It is difficult to download itIt's greatI don't like the way it's so glaringly obvious and brighter than all the other buttons, so I permanently have it disabled in settings.

4. I deleted as it wasn't compatible with my JB and now some (2) bookmarks on Acer Ring won't delete.

5. Way to go Acer.The unlock ring became laggy after install.

6. One doesn't show up as a bookmark when I tap on it, and the other I can't tap on it at all.

7. I used to occasionally briefly switch it back on to take a screenshot, but I've just found out that Android 4 can take a screenshot simply by pressing the power and volume down buttons for a second.

8. Also, my other bookmarks don't show up.

9. Do not install if you have no problem with your current version.A very practical feature.

10. The update has increased the fluidity of the ring.

11. So this is now totally redundant for me, and it doesn't even work properly (even with this update).

Steps to Troubleshoot & Fix Acer Ring Update Issues

1. Fix Acer Ring Update Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Acer Ring Update: Restarting the app will resolve most errors.
  2. Update the Acer Ring Update App. Here is how:
    1. On Android goto PlayStore » Search for "Acer Ring Update" » Open Acer Ring Update » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Acer Ring Update » click "UPDATE".
  3. Clear Acer Ring Update app cache: Clearing cached data will force your app to retrieve the latest data directly from Acer Ring Update servers.
    1. On Android, goto Settings » Apps » Select "Acer Ring Update" » click Storage » click "Clear Cache".
  4. Check Acer Ring Update app permissions. If any of these permissions required to use your device's features are disenabled, Acer Ring Update might not work.
  5. Uninstall and reinstall Acer Ring Update. If nothing else has worked, completely uninstall Acer Ring Update then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Acer Ring Update not working


2. Fix Acer Ring Update Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Acer Ring Update be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Acer Ring Update not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Acer Ring Update may not be able to connect to the Internet when running in the background.

Reported Issues