Published by Mount Sinai Health System on Oct 6, 2023

Report an issue with Mount Sinai Hospital Map.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Mount Sinai Hospital Map?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mount Sinai Health System to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mount Sinai Hospital Map

1. Hospital campuses can be confusing, so Mount Sinai is happy to offer this wayfinding application as your personal navigator.

2. Once you select your destination, the app uses Bluetooth technology to provide “blue dot” guidance through our campus to your destination.

Mount Sinai Hospital Map Customer Insights

1. They are not qualified to treat goldfish much less human beings.Best hospital in the COUNTRY! I love my doctor's and my Transplant Team! When I have to drive into the city, I do not mind.

2. Everyone is organized and professional, and all the people who work there really care about me, the patient.

3. The parking garage is right by my hospital.

4. Very unprofessional medical staff.

Steps to Troubleshoot & Fix Mount Sinai Hospital Map Issues

1. Fix Mount Sinai Hospital Map Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mount Sinai Hospital Map: Restarting the app will resolve most errors.
  2. Update the Mount Sinai Hospital Map App. Here is how:
    1. On Android goto PlayStore » Search for "Mount Sinai Hospital Map" » Open Mount Sinai Hospital Map » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mount Sinai Hospital Map » click "UPDATE".
  3. Clear Mount Sinai Hospital Map app cache: Clearing cached data will force your app to retrieve the latest data directly from Mount Sinai Hospital Map servers.
    1. On Android, goto Settings » Apps » Select "Mount Sinai Hospital Map" » click Storage » click "Clear Cache".
  4. Check Mount Sinai Hospital Map app permissions. If any of these permissions required to use your device's features are disenabled, Mount Sinai Hospital Map might not work.
  5. Uninstall and reinstall Mount Sinai Hospital Map. If nothing else has worked, completely uninstall Mount Sinai Hospital Map then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mount Sinai Hospital Map not working


2. Fix Mount Sinai Hospital Map Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mount Sinai Hospital Map be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mount Sinai Hospital Map not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mount Sinai Hospital Map may not be able to connect to the Internet when running in the background.

Reported Issues