Published by Books of Discovery on Jul 25, 2024

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AnatomyMapp Customer Insights

1. However, considering I do have access to pretty much the exact same thing under my AMTA membership I figured paying for another version was pointless.I really love the app, and it's really helping with learning for my classes BUT, I bought it on my phone and then wanted to download it on my tablet and it told me I had to buy it again even though I already bought it on my Google account so I purchased it AGAIN (2nd time) and I got charged but it told me it was unavailable to download because I already owned the item.

2. I can only open the app from my phone settings then app details.Broken and been broken for over a week because of an update, was a great tool to study but I don't think they have any plans to fix it any time soon so save yourself the moneyBit clunky, stopped working after update.

3. I go in to app info and did a Force Stop and I was able to use the app until I closed it and then it goes back to not working until repeating another Force Stop.Use to love this app and used it very frequently, but since the recent update the widget doesn't work.

4. Unfortunately, it is not available on android, but when I had an I phone I loved it and would definitely buy it if it were to come out on this platform.I bought this app since I use the books from Trail Guide, however ended up deciding to uninstall the app and take the refund.

5. As a Massage Therpist I am a AMTA member, and soon realized their anatomy app is literally the same thing as Trail Guide's.

6. There was an update a few months ago that made it stop working with a "app isn't installed".

7. Trail guide book is much betterThis is a really education app, however the palpation app is separate from the trail guide.

8. I need this app and hope it can be rectified because it won't let me open it anymore even after paying.I love this app and use it as reference frequently.

9. Updated it today and started working again (May 8, 2023)Says app not installed when IT IS.

10. The palpation app is more useful by giving more practical information rather than just book knowledge.

11. The app has been great for learning the O,I,A,Ns of muscles and landmarks.

Steps to Troubleshoot & Fix AnatomyMapp Issues

1. Fix AnatomyMapp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AnatomyMapp: Restarting the app will resolve most errors.
  2. Update the AnatomyMapp App. Here is how:
    1. On Android goto PlayStore » Search for "AnatomyMapp" » Open AnatomyMapp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AnatomyMapp » click "UPDATE".
  3. Clear AnatomyMapp app cache: Clearing cached data will force your app to retrieve the latest data directly from AnatomyMapp servers.
    1. On Android, goto Settings » Apps » Select "AnatomyMapp" » click Storage » click "Clear Cache".
  4. Check AnatomyMapp app permissions. If any of these permissions required to use your device's features are disenabled, AnatomyMapp might not work.
  5. Uninstall and reinstall AnatomyMapp. If nothing else has worked, completely uninstall AnatomyMapp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AnatomyMapp not working


2. Fix AnatomyMapp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AnatomyMapp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AnatomyMapp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AnatomyMapp may not be able to connect to the Internet when running in the background.

Reported Issues