Contact Cara Care Customer Service

Why should I report an Issue with Cara Care: FODMAP, IBD, IBS Tr?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cara by HiDoc Technologies GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If the interface was customizable, then an individual could select the highest frequency items for input, and lower frequency items would be available one click away from the main menu.Well thought out app that tracks symptoms, food, mood, meds, activity, water consumption, and bowel habits.

2. I also can't seem to add a quick link in different categories, I try but it doesn't save it ever.Decent interface for entering records, but doesn't present the recorded data in any meaningful or easily accessible way (basically the whole point of tracking in the first place).

3. I'm very grateful that there's an app that will allow me to track my food and look for a relationships between what I eat, the medications I take, and the symptoms that occur episodically.

4. I don't always find the food ingredients I'm looking for, but since it's not calorie/nutrient based tracking, it's not a big deal to just manually enter them.

5. The rest of it works pretty well so, despite the food tracker being what I really wanted, I mostly just record symptoms which, in itself, is still helpful.I love the concept of this app.

6. Second would be if I could download my data in a cohesive report to share with my treatment team.I've only been using it for a few days, but so far, Cara is very easy to use and I like that it has lots of customization options.

7. All of the symptoms are aggregated into single per-day score and you are presented with a "food on best and worst 3 days".

8. For instance, if you're looking to determine a baseline of gut pain or motility, etc so that you can track disease progression, there is no way to view the data holistically.

9. It tracks your food, your pains, headaches, mental health, sleep patterns, bowel movements, than this is the app for you.

10. I've tried many other diet apps and food diaries, this surpasses them all.

11. Keeps track of: meals, ingredients, bowel movements, sleep, medications, stomach pain, and more.

1. Fix Cara Care Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cara Care: Restarting the app will resolve most errors.
2. Update the Cara Care App. Here is how:
   1. On Android goto PlayStore » Search for "Cara Care" » Open Cara Care: FODMAP, IBD, IBS Tr » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cara Care » click "UPDATE".
3. Clear Cara Care: FODMAP, IBD, IBS Tr app cache: Clearing cached data will force your app to retrieve the latest data directly from Cara Care servers.
   1. On Android, goto Settings » Apps » Select "Cara Care: FODMAP, IBD, IBS Tr" » click Storage » click "Clear Cache".
4. Check Cara Care app permissions. If any of these permissions required to use your device's features are disenabled, Cara Care might not work.
5. Uninstall and reinstall Cara Care. If nothing else has worked, completely uninstall Cara Care then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cara Care not working

2. Fix Cara Care Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cara Care be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cara Care not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cara Care may not be able to connect to the Internet when running in the background.