Contact Monash University FODMAP diet Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Food search often doesn't work, and I have to back out to the main menu and start over.I just want to know how to contact the creators of the app because I had purchased it and installed it last year.

2. The search bar usually works on startup, but after a while stops working (typing in text does not refresh the search results) and a force-stop is required.

3. When I search for multiple items right after another, results stop showing up until I exit the app & enter again.

4. The layout is frustrating & clicking back doesn't go back to search results, but to the beginning.

5. The search sometimes just doesn't load and I never know if it's because that food isn't there or the app isn't loading.

6. Ideally, you'd be able to enter foods, build recipes, and select those foods/recipes for you diary food logging.

7. Most items don't show while in search however, I find it by going to the category and scrolling so I know it's there and should have shown up.

8. Once you open the guide the search bar is hidden, you have to scroll up to reveal it.

9. I wish clicking the image would quickly display item information.No ability to export diary data.

10. Green light foods sometimes mean you can eat freely and sometimes mean you can only eat a certain amount, but that is not easily seen at a glance.

11. I easily accessed the search bar, which you can see by swiping down on your phone screen.

1. Fix Monash University FODMAP diet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Monash University FODMAP diet: Restarting the app will resolve most errors.
2. Update the Monash University FODMAP diet App. Here is how:
   1. On Android goto PlayStore » Search for "Monash University FODMAP diet" » Open Monash University FODMAP diet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Monash University FODMAP diet » click "UPDATE".
3. Clear Monash University FODMAP diet app cache: Clearing cached data will force your app to retrieve the latest data directly from Monash University FODMAP diet servers.
   1. On Android, goto Settings » Apps » Select "Monash University FODMAP diet" » click Storage » click "Clear Cache".
4. Check Monash University FODMAP diet app permissions. If any of these permissions required to use your device's features are disenabled, Monash University FODMAP diet might not work.
5. Uninstall and reinstall Monash University FODMAP diet. If nothing else has worked, completely uninstall Monash University FODMAP diet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Monash University FODMAP diet not working

2. Fix Monash University FODMAP diet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Monash University FODMAP diet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Monash University FODMAP diet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Monash University FODMAP diet may not be able to connect to the Internet when running in the background.