Published by Procter & Gamble Productions on Feb 7, 2024

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Why should I report an Issue with Oral-B Fun Zone?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Procter & Gamble Productions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Oral-B Fun Zone

1. The Oral-B Fun Zone will help you brush like your dentist recommends with a fun-filled reward system that unlocks engaging photo filter themes similar to your favorite social media platform.

2. The Anime, Cats and the Haunted House themes can be unlocked by acquiring points for improved oral care habits, such as brushing for the dentist recommended time of two minutes or a pressure free brushing session.

3. Oral-B makes brushing social with the new Oral-B Fun Zone, a gamification and social sharing experience that makes brushing fun.

4. The new Oral-B Fun Zone experience will take the monotony out of the brushing norms.

5. The first Oral-B Fun Zone theme available is the Jungle.

6. Age restrictions apply for themes.

Oral-B Fun Zone Customer Insights

1. Iv given 3* due to enjoying when it works.I thought perhaps my poor review of the other oral-b app (yes they have 2 apps and neither work) may have been too harsh and this is the app I needed to change the colour of the smart ring, but no, this app wont even connect to my toothbrush and askes me to update the app.. well I have the latest version of the app.

2. Its has encouraged my children to brush their teeth but most of the time the app doesn't work so my children get a little fed up with it and lose motivation.

3. I will, once I refund this garbage.Pairing a toothbrush causes the app to crash.It is a cool app and encourage kids to brush.

4. Sometimes even if it counts the time spent cleaning my daughters teeth it doesn't then award any point nor register that it has happened afterwards.

5. Tried charging and picking up, pressing power, holding power, power on/off in succession.. Nothing works.

6. Have had similar issue with other phones and the normal Oral-B app in the past.Works reasonably well.

7. Then it more often doesn't pick up the toothbrush killing the purpose of it.

8. Had some difficulty pairing the brush but after doing it once it's been fine.

9. Sometimes the camera works, sometimes it doesn't.

10. So my toothbrush is too new? Your app is too old? You lie on the packaging of your products? Should have bought a Philips Sonicare I suppose.

11. Sometimes it picks up the toothbrush, sometimes it doesn't.

Steps to Troubleshoot & Fix Oral-B Fun Zone Issues

1. Fix Oral-B Fun Zone Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Oral-B Fun Zone: Restarting the app will resolve most errors.
  2. Update the Oral-B Fun Zone App. Here is how:
    1. On Android goto PlayStore » Search for "Oral-B Fun Zone" » Open Oral-B Fun Zone » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oral-B Fun Zone » click "UPDATE".
  3. Clear Oral-B Fun Zone app cache: Clearing cached data will force your app to retrieve the latest data directly from Oral-B Fun Zone servers.
    1. On Android, goto Settings » Apps » Select "Oral-B Fun Zone" » click Storage » click "Clear Cache".
  4. Check Oral-B Fun Zone app permissions. If any of these permissions required to use your device's features are disenabled, Oral-B Fun Zone might not work.
  5. Uninstall and reinstall Oral-B Fun Zone. If nothing else has worked, completely uninstall Oral-B Fun Zone then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Oral-B Fun Zone not working


2. Fix Oral-B Fun Zone Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Oral-B Fun Zone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Oral-B Fun Zone not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Oral-B Fun Zone may not be able to connect to the Internet when running in the background.

Reported Issues