Contact ErgZone Customer Service

Why should I report an Issue with ErgZone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gabriel Reis to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The developers are super responsive and always are adding features.Great app,, upgraded to the paid version,, had a bug and didn't display a graph, emailed the team and had a reply and bug fixed on the same day, were very responsive ,free version will give you all the basics you needConnected fine to the PM5.

2. It improves the functionality of my PM5, tracks workouts, keeps favourites, allows for rapid loading of workouts, measures all sorts of metrics, is easy to use, looks nice, and is cross-compatible across platforms (loaded on Samsung phone and my Ipad).

3. Just used this for the first time and it's by far the best app for the C2 rower - better than an app that was going to charge $100 after the trial period! Very intuitive interface and data display during the row, very motivating to see the little pie charts showing progress through the split.

4. Seems to have been a Concept2 logbook problem.I love this app.

5. I have used with Erg and BikeErg, I am excited to see this how this application evolves.Used a bunch of apps to work with the Concept2 rowing machine and SkiErg, but this is the best.

6. Has a free and paid version, the free version is really good but do yourself a favour and pay for it, totally worth the investment.Can't believe such a good app is a third-party app.

7. I would like to be able to zoom out, or for the text to resize automatically.This is the one app I have been waiting for since Ergdata.

8. I love the way I can easily use the Concept2 workouts of the day.

9. Great pre-made workouts and creating you own is intuitive and easy.

10. It connects and syncs flawlessly with the PM5 and workouts get pushed to logbook and then on to Strava if that's you thing.

11. I love it because it helps me take control of every rowing session or piece - row to a pre-set pace/intensity and spm/rate.

1. Fix ErgZone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ErgZone: Restarting the app will resolve most errors.
2. Update the ErgZone App. Here is how:
   1. On Android goto PlayStore » Search for "ErgZone" » Open ErgZone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ErgZone » click "UPDATE".
3. Clear ErgZone app cache: Clearing cached data will force your app to retrieve the latest data directly from ErgZone servers.
   1. On Android, goto Settings » Apps » Select "ErgZone" » click Storage » click "Clear Cache".
4. Check ErgZone app permissions. If any of these permissions required to use your device's features are disenabled, ErgZone might not work.
5. Uninstall and reinstall ErgZone. If nothing else has worked, completely uninstall ErgZone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ErgZone not working

2. Fix ErgZone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ErgZone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ErgZone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ErgZone may not be able to connect to the Internet when running in the background.