Published by OctaZone

contact Home Workout by OctaZone Chat with our AI-based Home Workout Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Home Workout?



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Why chat with our AI Home Workout Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Home Workout.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I would like my money back!Has a great potential to be a great workout platform, and would recommend this to trainers in all levels! That being said, this app currently has problems with loading training programs and excercises, not recording excercise data (workout time, cals burned) in some cases and overall continuous buffering (takes time to open app and switch between pages).

2. - After entering my info like: training level, workout duration, number of training days and the training goal for the first time when the app is installed, this info is reset after subscribing and I had to re-enter it again.

3. - Add nutrition instructions by Khabib for each training goal.This app is great! I did have 1 issue where it logged me out and couldn't get back into my account.

4. - When today's training is done and I update settings in "Change Program", today's training is reset showing that I have to train again using the updated settings.

5. Some suggested features: - Add option to store "Single Exercises" demo videos in local device storage without the need for internet connection to save data.

6. But room for improvement.Elegantly made and has a great potential to compete with other fitness apps.

7. Some bugs found: - After successfully subscribing, a loading screen is stuck to sign up using email.

8. - Add videos of Khabib explaining the importance of each exercise, this is a great motivation.

9. Very very disappointing I paid they took the money and I can't access anything it says to pay again and the app is soooo buggy it doesn't respond to inputs sometimes and just glitches out and freezes and then can't launch at all.

10. The app can have other features like videos of khabib motivating the users or nutritional advice as well.

11. But for straight fitness this is highly effective and I'd recommend for all levels.I was so excited! Finally I got the one year membership, just to find out that the app doesn't work.

Steps to Troubleshoot & Fix Home Workout Issues

1. Fix Home Workout Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Home Workout: Restarting the app will resolve most errors.
  2. Update the Home Workout App. Here is how:
    1. On Android goto PlayStore » Search for "Home Workout" » Open Home Workout by OctaZone » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Home Workout » click "UPDATE".
  3. Clear Home Workout by OctaZone app cache: Clearing cached data will force your app to retrieve the latest data directly from Home Workout servers.
    1. On Android, goto Settings » Apps » Select "Home Workout by OctaZone" » click Storage » click "Clear Cache".
  4. Check Home Workout app permissions. If any of these permissions required to use your device's features are disenabled, Home Workout might not work.
  5. Uninstall and reinstall Home Workout. If nothing else has worked, completely uninstall Home Workout then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Home Workout not working


2. Fix Home Workout Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Home Workout be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Home Workout not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Home Workout may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Ben

Hi, I'm having trouble signing into my account, it says "account not found" and I am definitely entering the correct email, if I could please have some assistance with this it would be great, thank you