Published by GP International LLC on Jul 4, 2024

Report an issue with Period Tracker.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Period Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GP International LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Period Tracker image 1 contact Period Tracker image 2

Period Tracker Customer Insights

1. There seems to be no way to turn off this nice, but completely pointless, feature.Been using this for years to track my period.

2. ❤ it's been a long ride!I have been using this app for years! It's been spot on for my periods and my fertile windows when we were trying to get pregnant.

3. Now it gets stuck on a number and won't change unless I delete and re-add the widget.... which I'm having to do at least once a week.Best period/ovulation tracker app out there! I first used it to avoid getting pregnant for 4 years (worked perfectly).

4. I have been using this app for years, through multiple phones and service providers with no functionality issues.

5. Now, as I age, the fact that this app automatically inputs a cycle for you, whether you have one or not, makes the app useless to me and every other person trying to track missed or skipped periods.

6. I love it! I just started my first period after baby #2 and when I went to chart it, the app crashed the second I tried to open it.

7. I'm disappointed, but I'll be looking for a new app.To be honest I have downloaded other apps including fitness app that dare to say that they can predict almost "perfectly" your period.

8. I love this app!! It's the best one for keeping track, easy to use with cool descriptive options as well as accurate.

9. I recommend backing up data in case you switch phones, you can transfer all info easily as well.

10. It also backs up your data so you can switch seemlessly between new phones, even Apple to Android with zero data loss and the exact same app regardless of your OS.

11. However lately, the last few months probably a little longer it has been horrible at tracking periods.

Steps to Troubleshoot & Fix Period Tracker Issues

1. Fix Period Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Period Tracker: Restarting the app will resolve most errors.
  2. Update the Period Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Period Tracker" » Open Period Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Period Tracker » click "UPDATE".
  3. Clear Period Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Period Tracker servers.
    1. On Android, goto Settings » Apps » Select "Period Tracker" » click Storage » click "Clear Cache".
  4. Check Period Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Period Tracker might not work.
  5. Uninstall and reinstall Period Tracker. If nothing else has worked, completely uninstall Period Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Period Tracker not working


2. Fix Period Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Period Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Period Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Period Tracker may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer