Contact Period Tracker Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Period Tracker.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. There seems to be no way to turn off this nice, but completely pointless, feature.Been using this for years to track my period.

2. ❤ it's been a long ride!I have been using this app for years! It's been spot on for my periods and my fertile windows when we were trying to get pregnant.

3. Now it gets stuck on a number and won't change unless I delete and re-add the widget.... which I'm having to do at least once a week.Best period/ovulation tracker app out there! I first used it to avoid getting pregnant for 4 years (worked perfectly).

4. I have been using this app for years, through multiple phones and service providers with no functionality issues.

5. Now, as I age, the fact that this app automatically inputs a cycle for you, whether you have one or not, makes the app useless to me and every other person trying to track missed or skipped periods.

6. I love it! I just started my first period after baby #2 and when I went to chart it, the app crashed the second I tried to open it.

7. I'm disappointed, but I'll be looking for a new app.To be honest I have downloaded other apps including fitness app that dare to say that they can predict almost "perfectly" your period.

8. I love this app!! It's the best one for keeping track, easy to use with cool descriptive options as well as accurate.

9. I recommend backing up data in case you switch phones, you can transfer all info easily as well.

10. It also backs up your data so you can switch seemlessly between new phones, even Apple to Android with zero data loss and the exact same app regardless of your OS.

11. However lately, the last few months probably a little longer it has been horrible at tracking periods.

1. Fix Period Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Period Tracker: Restarting the app will resolve most errors.
2. Update the Period Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Period Tracker" » Open Period Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Period Tracker » click "UPDATE".
3. Clear Period Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Period Tracker servers.
   1. On Android, goto Settings » Apps » Select "Period Tracker" » click Storage » click "Clear Cache".
4. Check Period Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Period Tracker might not work.
5. Uninstall and reinstall Period Tracker. If nothing else has worked, completely uninstall Period Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Period Tracker not working

2. Fix Period Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Period Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Period Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Period Tracker may not be able to connect to the Internet when running in the background.