Published by GoNext on Sep 25, 2023

Report an issue with Pen Paper Note.
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Why should I report an Issue with Pen Paper Note?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GoNext to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pen Paper Note image 1 contact Pen Paper Note image 2

Pen Paper Note Customer Insights

1. I suggest you to remove the ads.Bad, usability interactions between user and app, are painful and difficult, save functions are often frozen and can not save your work, you will close and face facts that you have just wasted your time, with disorders that are difficult to concentrate and time takes write thoughts out on " paper " to just loose it get very very frustratingWorks nice almost no adds, but I do wish it had more options fore more details, and maybe a cuter app icon... but pretty good overall especially for simple tasksThe apps are good but the ads are a bit more.

2. Don't like getting notifications all the time either.Just what I was looking for, love the blanc/lines/ grid options.

3. Too many clicks to exit, the options to exit without saving are confusing and then the ad overlays everything again.Way too many ads and not able to rest my hand.

4. And notes 🔥🔥 Its a wonderful app ever No 1 app Thankyou so much⚡️❤️ Lots of love Keep working.

5. And Please update the app Too adsI like this app because I get to keep all of my secrets and my friend secrets I get to write stuff down that is important.

6. Not worth it to download in your tablets or phones.Wow!!!!!👍👍👍 I have 5⭐️ this app is a very best app because i can draw anything and sketch ❤️❤️ And save and share to whatsapp.

7. This is good for photos and handwritten notes.

8. Plz try to change ads becuase when I try to save the note ads are appearing it kinda annoying.

9. Unfortunately can't edit saved work, the app shuts down.

10. I thought it would be a good app without ads but there are so many ads in this app.

11. €10,99? Hmm 😕Too many ennoying ads and features are not complete either.

Steps to Troubleshoot & Fix Pen Paper Note Issues

1. Fix Pen Paper Note Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pen Paper Note: Restarting the app will resolve most errors.
  2. Update the Pen Paper Note App. Here is how:
    1. On Android goto PlayStore » Search for "Pen Paper Note" » Open Pen Paper Note » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pen Paper Note » click "UPDATE".
  3. Clear Pen Paper Note app cache: Clearing cached data will force your app to retrieve the latest data directly from Pen Paper Note servers.
    1. On Android, goto Settings » Apps » Select "Pen Paper Note" » click Storage » click "Clear Cache".
  4. Check Pen Paper Note app permissions. If any of these permissions required to use your device's features are disenabled, Pen Paper Note might not work.
  5. Uninstall and reinstall Pen Paper Note. If nothing else has worked, completely uninstall Pen Paper Note then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pen Paper Note not working


2. Fix Pen Paper Note Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pen Paper Note be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pen Paper Note not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pen Paper Note may not be able to connect to the Internet when running in the background.

Reported Issues