Published by Mark Technologies

Report an issue with Freehand Pen & Paper.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Freehand Pen & Paper – Virtual?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mark Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Freehand Pen & Paper – Virtual image 1 contact Freehand Pen & Paper – Virtual image 2

Freehand Pen & Paper Customer Insights

1. The app has been in no way fixedi want more colours rather than upgrading to premiumits easy butt i have to pay to have more colors thats mest upThe app asks you to "kindly upgrade" to premium to use almost all of the features - including colors and saving - so I will kindly upgrade to another app.

2. I most certainly will not be changing my assessment simply because you find it "highly not acceptable."I'm Kindly Upgrading.

3. Dont respond with "we made server changes" because you didnt you just want some money.

4. this application is the most money hungry drawing prigram imaginable.

5. A simple app like this is, particularly one that lies to lure you in and then asks you to pay for everything, is not worth my time.

6. I could not reccomend it to anyone go get google keep where undoing a mistake isnt five bucks.

7. Or else you have to "Kindly upgrade".

8. trying to KINDLY make a drawing.

9. It took me less time to do this by hand they it did to write my complaint.

10. ETA: I find your response laughable.

11. I need this for one project; I'd rather do it by hand.

Steps to Troubleshoot & Fix Freehand Pen & Paper Issues

1. Fix Freehand Pen & Paper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Freehand Pen & Paper: Restarting the app will resolve most errors.
  2. Update the Freehand Pen & Paper App. Here is how:
    1. On Android goto PlayStore » Search for "Freehand Pen & Paper" » Open Freehand Pen & Paper – Virtual » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Freehand Pen & Paper » click "UPDATE".
  3. Clear Freehand Pen & Paper – Virtual app cache: Clearing cached data will force your app to retrieve the latest data directly from Freehand Pen & Paper servers.
    1. On Android, goto Settings » Apps » Select "Freehand Pen & Paper – Virtual" » click Storage » click "Clear Cache".
  4. Check Freehand Pen & Paper app permissions. If any of these permissions required to use your device's features are disenabled, Freehand Pen & Paper might not work.
  5. Uninstall and reinstall Freehand Pen & Paper. If nothing else has worked, completely uninstall Freehand Pen & Paper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Freehand Pen & Paper not working


2. Fix Freehand Pen & Paper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Freehand Pen & Paper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Freehand Pen & Paper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Freehand Pen & Paper may not be able to connect to the Internet when running in the background.

Reported Issues