Published by >devmiles

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Why should I report an Issue with Paperback?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of >devmiles to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Paperback Customer Insights

1. A few things stand in its way to become my bestest, absolutely the most favorite note-taking app in the world: ability to use rich text (bold, italiics, underscore, strikethrough, colour) anywhere and everywhere in the app, ability to choose different fonts (both face AND size) for different parts of the same text (i.e. one paragraph is Roboto, 18, and the next - Ubuntu Sans, 14).

2. The ability to separate subject into separate notebooks and sub notes makes it easy to organize all of the lists and notes you could ever want to keep.

3. I love that you can also easily add checkboxes to any lists you make, which makes it super easy to keep grocery lists, errand lists, etc.

4. It's really cute and the colors and fonts are also cute.I'm not able to open the app after Transferring all of my Important Notes into this App.

5. Would love to see it Work Smoothly, it's one of the best Notes Managing Apps coz of the Interface.

6. Plus, you can label the sub notes with little icons to help identify what they contain.

7. Even lists - both ordered & unordered are not as critical.The app crash always when I try to add pic.Happy with new check box feature, import possibility.

8. I also like that it's possible to add images on the note.Since the past couple of months paperback is not working on two of my Android devices.

9. A comprehensive method of keeping notes and information.

10. Allows me to map out points of digression during moments of inspiration without losing my focusSuddenly, it stops after opening & I have lost all the info I stored in it.

11. I'm not having any other back up for my Notes.

Steps to Troubleshoot & Fix Paperback Issues

1. Fix Paperback Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Paperback: Restarting the app will resolve most errors.
  2. Update the Paperback App. Here is how:
    1. On Android goto PlayStore » Search for "Paperback" » Open Paperback » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paperback » click "UPDATE".
  3. Clear Paperback app cache: Clearing cached data will force your app to retrieve the latest data directly from Paperback servers.
    1. On Android, goto Settings » Apps » Select "Paperback" » click Storage » click "Clear Cache".
  4. Check Paperback app permissions. If any of these permissions required to use your device's features are disenabled, Paperback might not work.
  5. Uninstall and reinstall Paperback. If nothing else has worked, completely uninstall Paperback then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Paperback not working


2. Fix Paperback Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Paperback be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Paperback not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Paperback may not be able to connect to the Internet when running in the background.

Reported Issues