Published by PayNow Pty Ltd on Dec 11, 2024

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Why should I report an Issue with PayNow for Stripe?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PayNow Pty Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PayNow for Stripe

1. PayNow for Stripe is a minimalist point of sales app, allowing you to accept card payments quickly and easily using your mobile phone.

2. PayNow is just a nicely designed mobile app interface you can use to talk (send a credit card charge) to Stripe.

3. You will need a Stripe account to use PayNow for Stripe, and keep in mind is that it’s Stripe doing the real work.

4. Stripe is a credit card processor for web and mobile.

5. One of the best things about Stripe is their awesome set of APIs, which allow developers to build tools that do more with Stripe – that’s what we've done with this app.

6. They process billions of dollars a year for thousands of companies of all sizes.

7. Please visit our website to find out more.

PayNow Customer Insights

1. I feel anxious that I could potentially have given away hundreds of dollars worth of stock with failed payments.]] Yay! How did I not know there was a whole dashboard, its great and tells me everything! I can over analyse till the cows come home 😅 Thanks team!Great app.

2. I've restarted phone, uninstalled app and reconnected still kot working 🥲 I'm using a opppAs a company that doesn't deal with too many personal sales and therefore no need for EFTPOS terminal, PayNow gives us the flexibility to cater for the one offs.

3. Found it to function extremely well with our Stripe payment, and together are saving us a lot on commission as opposed to when we used PayPal.As a small stall holder, this app is exactly what is needed to take payments via credit card.

4. So, hopefully a fix will come with in the next few days.Easy to use! Great way to receive payments if you dont have a website and eftpos.

5. It is great for the times I want to sell books after a speaking engagement and people don't carry cash (I never carry change!) I'd definitely recommend it.

6. I do occasional markets and it's great being able to offer online payments.

7. Thanks team! This app has been a game changer at markets.UPDATED: all fixed, they got onto the problem really quickly.. Not working since update.

8. I already had a stripe account and was looking for something to add to my phone which would connect to it and yet be free of fees, so Pay Now was a perfect solution.

9. I just have to wait 3 or 4 days to hope that the payments turn up in my account.

10. I have lost a few sales due to customers not having a credit card or cash to pay for the items.

11. Overall well worth having.This app is perfect for stall holders who don't consistently go to markets.

Steps to Troubleshoot & Fix PayNow Issues

1. Fix PayNow Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PayNow: Restarting the app will resolve most errors.
  2. Update the PayNow App. Here is how:
    1. On Android goto PlayStore » Search for "PayNow" » Open PayNow for Stripe » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PayNow » click "UPDATE".
  3. Clear PayNow for Stripe app cache: Clearing cached data will force your app to retrieve the latest data directly from PayNow servers.
    1. On Android, goto Settings » Apps » Select "PayNow for Stripe" » click Storage » click "Clear Cache".
  4. Check PayNow app permissions. If any of these permissions required to use your device's features are disenabled, PayNow might not work.
  5. Uninstall and reinstall PayNow. If nothing else has worked, completely uninstall PayNow then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PayNow not working


2. Fix PayNow Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PayNow be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PayNow not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PayNow may not be able to connect to the Internet when running in the background.

Reported Issues