Published by Palmera Labs on Jan 15, 2024

Report an issue with Family photo frames.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Family photo frames?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Palmera Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Family photo frames image 1 contact Family photo frames image 2

About Family photo frames

1. Once done you can send it or share with your family or even post in your social networks to celebrate your family.

2. Compose a beautiful family postcards using your pictures and these beautiful frames for relatives that we included here.

3. When doing the composition you can take a picture in the moment too with the camera and change the selected frame on the spot.

4. You can share to social networks, messaging, email ... 2.

5. Then choose to select a picture from your gallery of pictures or from your camera. 4. 5.

6. Once you are done with your composition, you can then share or send to anybody from the app.

7. You can then save your new composition to share with a friend.

8. First select a frame yo want to start with. 3.

9. Or maybe print it and put it in your desktop or workplace to animate you.

10. Making it very sweet: easy to use.

11. Just let us know and we'll update with the new frames.

Family photo frames Customer Insights

1. Still, very nice app, totally recomend this app.very nice frames, and easy to move,turn, enlarge,or shrink & situate photos to work with my choice of frames.Terrible app it doesn't save my pictures.

2. pictures blend right in with frames.the only thing it should also get pictures from gallery and the other one ..to make family pictures .my wife and i would love that for us and everyone else to experience it .Not a bad app, it is just that if u accidently save a picture u dont like, u cant delete it, so just add a delete button.

3. Colors are bright & designs on the frames are a plus!! My new go to photo frame app!!this app does not allow you to crop photos.

4. 😣 nice frames thoughThe most realistic looking & best artistic variety, try this APPS.

5. Worst app!!!! 👎started out good but when you try to add another photo it overlaps the other unless you make it really smallThanks a million, love every bit of it.

6. Great user interface, beautiful & cute frames.

7. sister " Creative Frames " equally lovely & very fun to use.

8. the background surplus of the picture that's not framed, is still visible outside the frame.

9. And result a marvel.The App is not saving the photo after they are been framed.

10. I have tried many times and it doesn't work.

11. So simple and easy to use.

Steps to Troubleshoot & Fix Family photo frames Issues

1. Fix Family photo frames Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Family photo frames: Restarting the app will resolve most errors.
  2. Update the Family photo frames App. Here is how:
    1. On Android goto PlayStore » Search for "Family photo frames" » Open Family photo frames » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Family photo frames » click "UPDATE".
  3. Clear Family photo frames app cache: Clearing cached data will force your app to retrieve the latest data directly from Family photo frames servers.
    1. On Android, goto Settings » Apps » Select "Family photo frames" » click Storage » click "Clear Cache".
  4. Check Family photo frames app permissions. If any of these permissions required to use your device's features are disenabled, Family photo frames might not work.
  5. Uninstall and reinstall Family photo frames. If nothing else has worked, completely uninstall Family photo frames then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Family photo frames not working


2. Fix Family photo frames Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Family photo frames be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Family photo frames not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Family photo frames may not be able to connect to the Internet when running in the background.

Reported Issues