Contact Family Tree Creator Customer Service

Why should I report an Issue with Family Tree Creator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vic.Art to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Facebook, Twitter, Pinterest, Instagram and many more. - Endless possibilities to create memorable family tree. - Select background colors,images and branches accordingly. - Upload to Facebook, Watsapp,Twitter, Instagram and other social network.

2. This family tree photo maker combine ordinary photos into fabulous ancestry and make a genealogical chart that show the relationship of your ancestors and descendants.

3. This family tree photo collage maker is a simple and easy to use app, just fill your family members details and select the family images, add the pictures and get an ancestry.

4. Family tree creator application allows to make a ancestry that shows family members over many generations and their relationship to one another with photos.

5. It allows you to make best family portrait by letting you to select the photos from the gallery and arrange them into photo grid to funky positions that you added to pic collage layout.

6. Family tree creator syndicate all your family memory by creating pedigree chart to represent family relationships in a conventional tree structure.

7. We hope you enjoy this lovely family tree photo maker and encourage us for further apps.

8. Make your family tree and share with your friends, family member via social media network like: - Whatsapp.

9. So much collection of the tree backgrounds,branches style,background colors for your amazing 3D Collage creation.

10. This chart shows the relationship between you and your generations.

11. If you like this app please rates us with 5 star and give positive review.

1. This app is horrible! Not even able to add your children? Really? Why?Its a nice application, but there is a big and main missed tool, saving the work is not available!, we cant save our work to for resuming other time!!!, family tree is a project takes some sevral months or years... Please add this tool otherwise no body will continue using this very nice app...DO NOT DOWNLOAD I was trying to create a family tree as part of my son's school project but I could only add him, me, his father and his father's parents.

2. I have a long tree to build, so l have given up using the application.This family tree app is incredible and awesome but there is one problem about it! Should there be a save file? You know like we could save the family tree and come back and edit it and not just restart! I hope you understand what I mean and add that!Very annoying waste of time.

3. Anyway Unstalling it.I cant find bottom to top sorting, otherwise this is good app.Application crashed and unexpectedly lost all my progressIf you want to use it for a whopping 3 generations - it's great to show off 3 generations of one side of your family.

4. One cannot store the tree he is working on and retrieve to continue working on building the tree; you lose all the information if you receive a call or close the application, and has to start building the tree all over again.

5. I use family tree makers to help me keep track of families in Sims and other games like that.

6. This app fails as a family tree for being too simple but the add photo is a great option.

7. Does not allow photos, does not show everyone uploaded, only shows limited generation sections, or cuts - such as daughter of.. but absolutely worst of it all is that once you exit the app, nothing is saved.

8. You get back to new tree creation.

9. Other member needs details to & app needs to have add person feature.

10. So how can we use it when we have to add a big family.

11. There is no option to save and edit later to add more persons.

1. Fix Family Tree Creator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Family Tree Creator: Restarting the app will resolve most errors.
2. Update the Family Tree Creator App. Here is how:
   1. On Android goto PlayStore » Search for "Family Tree Creator" » Open Family Tree Creator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Family Tree Creator » click "UPDATE".
3. Clear Family Tree Creator app cache: Clearing cached data will force your app to retrieve the latest data directly from Family Tree Creator servers.
   1. On Android, goto Settings » Apps » Select "Family Tree Creator" » click Storage » click "Clear Cache".
4. Check Family Tree Creator app permissions. If any of these permissions required to use your device's features are disenabled, Family Tree Creator might not work.
5. Uninstall and reinstall Family Tree Creator. If nothing else has worked, completely uninstall Family Tree Creator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Family Tree Creator not working

2. Fix Family Tree Creator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Family Tree Creator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Family Tree Creator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Family Tree Creator may not be able to connect to the Internet when running in the background.