Published by Radisson Hospitality, Inc.

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Radisson Hospitality, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Radisson Hotels Americas

1. Enroll in the Radisson Rewards Americas loyalty program using the app and enjoy exclusive member benefits! • Answers to your questions. • Changed your mind? • Customize your app preferences by language, currency and distance units.

2. No matter your destination in the United States, Canada, Latin America or Caribbean you’ll find great hotel deals and book hotels fast with the Radisson Hotels Americas mobile app.

3. Join Radisson Rewards Americas in a single tap while booking and immediately enjoy exclusive member discounts. • Members and new members save up to 10% on the best available rate when booking with us!

4. Download our app now and book your next stay at one of our hotel brands: Radisson Blu, Radisson, Radisson Individuals, Radisson Red, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson.

5. Choose from more than 600 hotels and 7 distinctive brands with our best hotel deals to save more and enjoy more on your next vacation or business trip.

6. Have some feedback for future improvement? We’re listening!

7. Send your comments to rh. appfeedback@radissonhotelsamericas.

8. Radisson Hospitality, Inc. is majority owned by Jin Jiang International Holdings Co. , Ltd. , which is ultimately owned by an entity of the government of the People’s Republic of China.

Radisson Hotels Americas Customer Insights

1. Layout seems simple and nice, but too often I receive the pop-up error message: "Oops, we're sorry! Something went wrong with that action." This mostly happens when I try to look at my account statements page or get further in playing around with potential in-app bookings.

2. I also receive the "no connection" banner at bottom of page too often, when wifi is strong and working fine with other apps and devices.The new app is absolutely USELESS!!! It won't let me book any rooms.

3. I've tried to view or book several stays and every time it pops up a generic "Oops! Something went wrong" error after about 4 seconds and then just hangs.

4. And before it stopped letting me book all together I still had to manually enter all my information.Old app was horrible, now the new app will load, locate properties, show prices for requested nights take booking and payment information, but won't confirm the reservation.

5. The only use is that it will show you the online-only discounted rates that it won't let you make a reservation for.Raddison has 3 apps, 2 websites...and it doesn't work.

6. After hours of trying to book online and in the app its just constant error messages and the few times it did let me log in I was immediately logged out as soon as I clicked on anything.

7. I've uninstalled, reinstalled, cleared all the caches and nothing changes.I have not used the app to book yet - only to have my rewards # and points total on hand.

8. Maybe make the app open on a faster loading page? Otherwise, no real issues.This app hasn't worked for months.

9. Doesn't show any upcoming stays even though I have several booked.

10. It doesn't show a correct points balance.

11. Needs IT attention asap.The app doesn't work.

Steps to Troubleshoot & Fix Radisson Hotels Americas Issues

1. Fix Radisson Hotels Americas Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Radisson Hotels Americas: Restarting the app will resolve most errors.
  2. Update the Radisson Hotels Americas App. Here is how:
    1. On Android goto PlayStore » Search for "Radisson Hotels Americas" » Open Radisson Hotels Americas » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radisson Hotels Americas » click "UPDATE".
  3. Clear Radisson Hotels Americas app cache: Clearing cached data will force your app to retrieve the latest data directly from Radisson Hotels Americas servers.
    1. On Android, goto Settings » Apps » Select "Radisson Hotels Americas" » click Storage » click "Clear Cache".
  4. Check Radisson Hotels Americas app permissions. If any of these permissions required to use your device's features are disenabled, Radisson Hotels Americas might not work.
  5. Uninstall and reinstall Radisson Hotels Americas. If nothing else has worked, completely uninstall Radisson Hotels Americas then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Radisson Hotels Americas not working


2. Fix Radisson Hotels Americas Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Radisson Hotels Americas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Radisson Hotels Americas not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Radisson Hotels Americas may not be able to connect to the Internet when running in the background.

Reported Issues