Contact American Airlines Customer Service

Why should I report an Issue with American Airlines?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of American Airlines, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Just pick the one you’d like and change it on the spot. -Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your final destination. -Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next flight in seconds. -Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and aa. com to check flight information and watch movies and TV shows at no cost.

2. No need to print, and it’s updated along the way. -Flight updates: Get the latest flight updates by simply retrieving your reservation and allowing American Airlines to send notifications to your mobile device. -Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps.

3. All of this info, and more, is available at your fingertips. -Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time. -Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass.

4. Find the closest Admirals Club lounge or get directions to your connecting gate. -AAdvantage® account details: Review all the details of your AAdvantage account right from the app.

5. With the American Airlines app, you’re covered with the information you need exactly when you need it.

6. The app displays the upgrade standby list within four hours of your scheduled departure. -Seat selection: Select or change your seat within the app.

7. Need a mobile boarding pass?

8. This allows the app to understand when connectivity exists to give you the data you need.

9. Not an AAdvantage member? Sign up today. -Upgrade your seat: Request and purchase upgrades with ease.

10. Your location helps us give you relevant information tailored to where you are at the time.

11. The camera allows the app to scan credit cards and expedite the checkout process.

1. Now, our return flight is delayed, but it shows "on time", and incorrect gate number no matter how many times I refresh the screen.I'm a frequent Delta flyer and experienced AA today.

2. Half the time you load it up it doesn't even know you have a flight booked and you need to manually enter your flight confirmation number.

3. If this app isn't good for doing that, what is it even good for...? Somehow after checking in at kiosk and printing a boarding pass it then also showed up on the app, and i guess it's a handy way to keep updated trip ref...I love that the app sends reminders for early check-in.

4. It is simple to check 'Miles' and other promotions but booking travel is my main need.Overall, I like using the AA app and find it especially useful when planning trips in advance.

5. Today the "please remember" screen just keeps coming up over and over and over at check in after I click "got it" so I can't check in for my flight using the app.

6. Currently trying to use this app to get a mobile boarding pass, but it will only show me a boarding pass from a cancelled flight from yesterday.

7. If your gate changes this application doesn't update the boarding pass.

8. However, on my last 2 trips, scanning my passport to check in on the app was frustrating and time consuming.

9. It is particularly vexing when your dealing this while your flight is delayed and also an adjoining flight so figuring out where to go after first flight is... difficultOverall pretty good.

10. However, currently when I try to check in, i get an infinite loop of the "please remember / you're booked in basic economy" screen.

11. Infinite load bug on boarding pass.

1. Fix American Airlines Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart American Airlines: Restarting the app will resolve most errors.
2. Update the American Airlines App. Here is how:
   1. On Android goto PlayStore » Search for "American Airlines" » Open American Airlines » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for American Airlines » click "UPDATE".
3. Clear American Airlines app cache: Clearing cached data will force your app to retrieve the latest data directly from American Airlines servers.
   1. On Android, goto Settings » Apps » Select "American Airlines" » click Storage » click "Clear Cache".
4. Check American Airlines app permissions. If any of these permissions required to use your device's features are disenabled, American Airlines might not work.
5. Uninstall and reinstall American Airlines. If nothing else has worked, completely uninstall American Airlines then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing American Airlines not working

2. Fix American Airlines Server issues & Internet Connection

1. Check network connection: An unstable Internet will make American Airlines be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to American Airlines not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, American Airlines may not be able to connect to the Internet when running in the background.