Published by Switchboard Inc. on Dec 7, 2024

Report an issue with Switchboard Certified ELD HOS.
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Why should I report an Issue with Switchboard Certified ELD HOS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Switchboard Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Switchboard Certified ELD HOS Customer Insights

1. It would've been better had they simply let me keep the original app when I made the purchase,itworkedApp works Great for me , been using it for a year now , company does a good job evolving and staying on top of mandated changes with udates ,basic Services free with Hardware purchase but looking at their subscription Services they run deep, minor glitches here and there but that's to be expected, I've used three different eld's they all have user issues I've had to work around, good edit function proper and flexible, I use the free variation and it certainly adequate for me.I am an owner operatore.

2. Great layout, but does not function, last year resort to paper logs 3 times, freezes tablet all time, lot encodes, claim does communicate with engine but still does,it has changed duty status, changed settings with out my knowledge or approve, no customer service , very disappointVery bad service, software, hardware .

3. Every time you turn off truck engine gets disconnected and when you move book stays in off duty .Constantly says I need to update but it only gives me Uninstall or open .

4. Also says every morning I am in violation if I don't wait 15 minutes.Looks like app got updated and now doesn't work... even with full permissions and access to other devices im now starting up work without an elog.

5. I have decided that that commercial vehicle inspectors need to be forewarned and need to start checking on the software on the these devices and I heard that it was a company out of Surrey, British Columbia that is doing this.

6. Switch over to view logs, It shows that it went on duty not driving, Switch back over to the driver page and it says that I'm off duty.

7. Perhaps they should consider direct updates instead, they would avoid a lot of frustration.I've heard that there's some shady stuff going on regarding this particular brand of ELD and that they can cheat the way when paper logs were being used which means they can be overridden or tampered with.

8. App is unreliable and closes on its own.The update prosses needs work, they notify you of updates but the app store takes a month to actually make it available.

9. I am very happy of their suppot and services.Yrs, Finally the update is there and I update the app and now the app doesn't work.

10. The technical support team members and customer service are very helpfull and profetional on their job.

11. I've informed the customer service and technical support of these problems with absolutely no relief.

Steps to Troubleshoot & Fix Switchboard Certified ELD HOS Issues

1. Fix Switchboard Certified ELD HOS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Switchboard Certified ELD HOS: Restarting the app will resolve most errors.
  2. Update the Switchboard Certified ELD HOS App. Here is how:
    1. On Android goto PlayStore » Search for "Switchboard Certified ELD HOS" » Open Switchboard Certified ELD HOS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Switchboard Certified ELD HOS » click "UPDATE".
  3. Clear Switchboard Certified ELD HOS app cache: Clearing cached data will force your app to retrieve the latest data directly from Switchboard Certified ELD HOS servers.
    1. On Android, goto Settings » Apps » Select "Switchboard Certified ELD HOS" » click Storage » click "Clear Cache".
  4. Check Switchboard Certified ELD HOS app permissions. If any of these permissions required to use your device's features are disenabled, Switchboard Certified ELD HOS might not work.
  5. Uninstall and reinstall Switchboard Certified ELD HOS. If nothing else has worked, completely uninstall Switchboard Certified ELD HOS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Switchboard Certified ELD HOS not working


2. Fix Switchboard Certified ELD HOS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Switchboard Certified ELD HOS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Switchboard Certified ELD HOS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Switchboard Certified ELD HOS may not be able to connect to the Internet when running in the background.

Reported Issues